Systems Support Analyst

Objective Personnel; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in the supply chain sector is seeking a System Support professional with over five years of experience. The ideal candidate will have strong technical expertise and a B Com in Accountancy or equivalent qualification. Responsibilities include improving systems, maintaining protocols, and providing user support. This role offers a chance to contribute to process improvement and technical documentation.

Qualifications

• Five or more years of experience in System Support or Supply Chain.
• In-depth knowledge of business systems and operations.
• Familiar with testing methodologies.

Responsibilities

• Improve systems by studying current practices and designing modifications.
• Maintain system protocols by writing and updating procedures.
• Prepare technical reports by collecting, analyzing, and summarizing information.

Skills

Technical expertise

Process improvement

User documentation

Help desk support

Analytical skills

Testing methodologies

Education

B Com in Accountancy or equivalent qualification

Tools

JD Edwards

SAP

Navision

Job description

Job Requirements:

• Five or more years of experience in System Support or Supply Chain
• Strong technical expertise
• In-depth knowledge of business systems and operations
• ERP System experience: JD Edwards, SAP, or Navision
• B Com in Accountancy or equivalent qualification

Skills Required:

• Improve systems by studying current practices and designing modifications
• Recommend controls by identifying problems and writing improved procedures
• Maintain system protocols by writing and updating procedures
• Provide references for users by writing and maintaining user documentation; offer help desk support and training
• Maintain user confidence and protect operations by keeping information confidential
• Prepare technical reports by collecting, analyzing, and summarizing information and trends
• Contribute to team efforts by accomplishing related results as needed
• Promote process improvement
• Familiar with testing methodologies and capable of performing unit testing on software
• Develop reports according to business specifications
• Attend to audit queries as required
• Perform ad hoc duties within reasonable scope as needed