Business Analyst II

Capitec Client Care; Stellenbosch; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Capitec Client Care is seeking a skilled Senior Business Analyst (Front End) to enhance client experience and lead a dynamic team in Stellenbosch. The ideal candidate will have significant experience in front-end story mapping, with strong leadership skills to manage projects and collaborate across various teams. This role is integral to building innovative banking solutions, as we strive to be the best bank in the world. If you're passionate about enhancing financial services through a customer-first approach, we invite you to apply.

Qualifications

• Minimum of 5 years of experience as a Business Analyst.
• Proven expertise in front-end story mapping.
• Experience in financial services or telecommunications.
• Strong team leadership and management skills.

Responsibilities

• Lead a team of Business Analysts, front-end developers, and UX designers.
• Oversee the end-to-end client experience for our products.
• Collaborate with cross-functional teams to ensure seamless delivery of front-end solutions.
• Provide direction and workflow management within the team.

Skills

Analytical Skills

Communications Skills

Facilitation Skills

Problem solving skills

Negotiation skills

Job description

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Date: 30 May 2025

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below.
  
  

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potentialandcontinuously look fortalented, driven individualstohelp usinnovate and evolve.That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put theClient first, act withEnergy andtakeOwnership.And to support people in being their best,our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About The Role

We are seeking a highly skilled and experienced Senior Business Analyst (Front End) to join our dynamic Capitec Connect team based in Stellenbosch. This role is crucial for enhancing our client experience by championing client needs and sharing technical expertise within our team of Business Analysts in Capitec Connect. The ideal candidate will have a strong background in front-end story mapping, financial services or telecommunications, and possess team leadership skills.

Our Ideal Candidate

• Minimum of 5 years of experience as a Business Analyst.
• Proven expertise in front-end story mapping.
• Experience in financial services or telecommunications.
• Strong team leadership and management skills.
  
  

Key Responsibilities

• Lead a team of Business Analysts, front-end developers, and UX designers.
• Oversee the end-to-end client experience for our products.
• Collaborate with cross-functional teams to ensure seamless delivery of front-end solutions.
• Provide direction and workflow management within the team.
  
  

Skills

• Analytical Skills
• Communications Skills
• Facilitation Skills
• Problem solving skills
• Negotiation skills
  
  

Conditions of Employment

• Clear credit and criminal record
  
  

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Apply now »