Entry Level Specialist: Banking Operations FATCA

Absa Group; Pretoria; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading African bank seeks a specialist to provide advice and support in operational data analysis. The role involves ensuring compliance with FATCA and CRS, managing customer remediation, and fostering relationships with colleagues to enhance service delivery.

Qualifications

• 1-2 years experience in the Financial Services Industry.

Responsibilities

• Perform analysis for compliance with FATCA & CRS requirements.
• Manage workflow for FATCA & CRS remediation.
• Ensure compliance with regulatory requirements.

Skills

Compliance

Risk Management

Customer Service

Education

NQF Level 5 in Banking

Further Education and Training Certificate (FETC): Business, Commerce, and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future, and shape our destiny as a proudly African group.

Job Summary

To provide specialist advice and support in the maintenance and analysis of operational data to deliver accurate reports and information to relevant business stakeholders, through the execution of predefined objectives as per agreed SOPs.

Job Description

Role Profile:

1. Perform analysis for all customers to determine compliance adherence to Foreign Account Tax Compliance Act (FATCA) & Common Reporting Standards (CRS) requirements.
2. Assess existing self-tax declarations on record and determine if they align with FATCA and CRS requirements.
3. Perform customer remediation specifically for FATCA & CRS requirements, including customer/banker contract review.
4. Manage workflow on digital platforms for FATCA & CRS remediation.
5. Update all relevant systems to ensure clients are fully remediated.
6. Ensure all activities comply with regulatory requirements, the Enterprise-Wide Risk Management Framework, and internal policies and standards.
7. Understand and manage risks and risk events relevant to the role.
8. Comply with regulatory risk, compliance, and governance requirements.
9. Meet or escalate support area service level agreements to ensure acceptable client experience.
10. Work with bankers to implement relevant client contact strategies (e.g., email, SMS, phone).
11. Participate actively in meetings and suggest improvements for client service.
12. Share best practices and knowledge with the team to enhance service delivery.
13. Foster supportive relationships with colleagues and promote team spirit.
14. Keep up with relevant training, including regulatory requirements, and seek opportunities for skill development.
15. Develop a solid understanding of Relationship Banking.
16. Align personal performance with Absa’s values and vision.

Minimum Requirements

• Qualifications: NQF Level 5 in Banking or equivalent.
• Experience: 1-2 years in the Financial Services Industry.

Education

Further Education and Training Certificate (FETC): Business, Commerce, and Management Studies (Required).

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups to contribute to the achievement of demographic diversity and workforce equity.

Absa Bank Limited reserves the right not to appoint to the advertised position.