Sales Call Centre Agent

Blue Label Telecoms; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An established industry player is seeking a dynamic Sales Call Centre Agent to drive outbound sales efforts and enhance customer experiences. In this role, you will engage with customers through calls, promoting innovative mobile commerce solutions and ensuring exceptional service delivery. Your energy and resilience will be key in meeting sales targets and contributing to a mission that bridges the digital divide. Join a forward-thinking company dedicated to making secure transactions accessible to millions across South Africa and beyond, and be part of a team that values customer satisfaction and collaboration.

Qualifications

• Strong sales background with proven experience in outbound sales.
• Exceptional communication skills with a focus on customer satisfaction.

Responsibilities

• Make outbound/inbound calls to promote and sell products.
• Meet or exceed sales targets while providing exceptional service.

Skills

Sales Skills

Customer Service

Communication Skills

CRM Software

Education

High School Diploma

Sales Training Certification

Tools

CRM System

Job description

Are you passionate about sales and customer service?

Join Blue Label Connect and help us bring innovative mobile commerce solutions to millions of people across South Africa and beyond. At Blue Label Connect, a subsidiary of the JSE-listed Blue Label Telecoms, we're committed to bridging the digital divide.

Our mission is to enable secure, convenient, and accessible transactions for all.

Job Purpose

As a Sales Call Centre Agent, you'll play a key role in driving our outbound sales efforts.

Reporting to the Outbound Team Leader, you will promote, sell, upgrade, or retain customers through engaging inbound and outbound calls.

Your energy, resilience, and passion for customers will help us reach our sales targets and deliver a standout customer experience.

Responsibilities

1. Make outbound / inbound calls to promote and sell Blue Label Connect products and services.
2. Meet or exceed daily, weekly, and monthly sales targets.
3. Accurately update customer information and interactions in the CRM system.
4. Provide exceptional customer service with a "customer is king" mindset.
5. Understand and clearly communicate product offerings to potential clients.
6. Collaborate effectively with internal teams to achieve sales goals.
7. Handle objections professionally and close sales with confidence.