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Wellness Officer - Central - Free State and Northern Region

Fidelity Services Group

Johannesburg

On-site

ZAR 300 000 - 450 000

Full time

5 days ago
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Job summary

A leading Integrated Risk and Security Solutions Provider is seeking a Wellness Officer to support the mental and emotional well-being of employees. The role involves providing counselling, facilitating workshops, and promoting wellness initiatives. Ideal candidates will have a degree in social work and strong interpersonal skills, with opportunities for growth within the organization.

Benefits

Growth Opportunities
Development Programs

Qualifications

  • Previous experience providing counselling and support services in a mental health or wellness setting.
  • Ability to maintain confidentiality and professionalism in all interactions.

Responsibilities

  • Facilitate workshops to address health challenges and build coping mechanisms.
  • Provide counselling services for employees and their families.
  • Promote wellness awareness through internal communication.

Skills

Interpersonal Skills
Communication Skills
Problem Solving

Education

Degree in Social Work

Job description

REGIONAL FIDELITY CARES AND WELLNESS CHAMPION

Vacancy: Wellness Officer

Reporting to: Corporate Wellness Manager

Location: Central - Free State and Northern Region

Main Job Purpose

The Wellness Officer Social Worker will be responsible for supporting the mental and emotional well-being of individuals within the organization. They will provide counselling, emotional support, and resources to help employees manage stress, improve coping skills, and enhance overall wellness.


Minimum Requirements
  • A degree in social work or a related field.
  • Licensed or eligible for licensure as a social worker in the state of employment.
  • Previous experience providing counselling and support services in a mental health or wellness setting.
  • Strong interpersonal and communication skills.
  • Ability to work effectively with individuals from diverse backgrounds and experiences.
  • Familiarity with mental health resources and support services in the community.
  • Ability to maintain confidentiality and professionalism in all interactions with employees.
  • Commitment to promoting mental health and wellness in the workplace.
  • Willing to Travel.

Job Objectives
  • Facilitate provision of critical financial and non-financial support to Fidelity Services Group employees facing injuries, emergencies, and hardships.
  • Educate or facilitate quarterly workshops to address health challenges, reduce stress, address anxiety, depression, and build resilience and coping mechanisms.
  • Promote wellness awareness through internal communication (email, posters, FESS, EVP Team Sessions).
  • Provide or facilitate counselling services for employees and their immediate families.
  • Promote EAP awareness through internal communication (email, posters, FESS, EVP Team Sessions).
  • Mental Health First Aid Training.
  • Facilitate, schedule, or train employees as Mental Health First Aid Trainers to identify and support employees in distress.
  • Provide emotional and practical support to employees affected by the death of a co-worker.
  • Collaborate with HR and COIDA department managers to identify affected employees and create regional WhatsApp groups for quick communication.
  • Schedule bereavement and counselling sessions facilitated by grief counsellors within one week of incident.
  • Report back to the National Wellness Manager within 24 hours.
  • Create peer support groups within teams to foster empathy and shared healing.
  • Facilitate quarterly on-site health screenings focusing on blood pressure, glucose levels, BMI, etc.
  • Facilitate ongoing workshops and awareness sessions on physical wellness.
  • Promote physical wellness through internal communication channels.
  • Facilitate financial literacy workshops on budgeting, savings, and managing debt.
  • Promote financial literacy through internal communication.
  • Pre-Retirement Planning: Schedule and coordinate sessions for employees aged 50-60 facilitated by financial advisors.
  • Keep records of pre-retirement sessions and report monthly to the National Wellness Manager.
  • Facilitate team-building activities and skills development programs.
  • Organize Wellness Days to educate employees about wellness.

Other Personality Attributes
  • Energetic self-starter.
  • Hands-on approach.
  • Commercially and financially focused.
  • Entrepreneurial streak.
  • Cohesive and systemic thinker.
  • Attention to detail and accuracy.
  • Demanding and strong manager with high standards and leadership qualities.
  • Creative problem solver.
  • Confident communicator, both verbal and written.
  • Influential ability (up and down).
  • Effective business partnering with cross-functional departments and stakeholders.
  • Team player and resilient character.

This role offers growth opportunities within Southern Africa’s leading Integrated Risk and Security Solutions Provider. Successful candidates will have access to development programs and diverse business exposure.

Note: We reserve the right not to fill any advertised position. Preference is given to existing employees and based on merit. We encourage and support Historically Disadvantaged and Disabled Candidates. If not contacted within 10 working days post-closing, consider your application unsuccessful.
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