POD Clerk

DHL; Kempton Park; On-site; ZAR 50 000 - 200 000; Full time

Job summary

DHL is seeking a POD Clerk for its Kempton Park facility. This role involves managing stock integrity, performing administrative tasks, and ensuring high customer service standards. The ideal candidate will have a Grade 12 qualification, relevant experience, and strong organizational skills, contributing to the efficiency of the supply chain.

Qualifications

• 3-4 years of administration experience required.
• Ability to follow procedures and safety rules.
• Flexibility to work overtime when required.

Responsibilities

• Control stock integrity through daily counts.
• Report accurate information to management.
• Handle customer requests for PODs within 24 hours.

Skills

Computer literacy

Excellent organizational skills

Good analytical and numerical skills

Excellent interpersonal skills

Teamwork skills

Education

Grade 12 / Matric

Tertiary qualification

Job description

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce, and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, using the power of global trade to connect people and improve lives — not just for our customers but for every member of our Group too.

At DHL Supply Chain South Africa, we’re looking for…

Vacancy

POD Clerk

Business Overview

This is a busy, fast-paced operation offering many challenges and opportunities for the right person. This position is based at DSC Kempton Park.

Role Outline

Effective control of stock integrity through daily stock counts. Manage and control duties to meet performance levels and contribute to continuous improvement of the inventory process. Coordinate functions to maximize utilization, productivity, and customer service. Ensure service delivery is on time and in full, accurately. Maintain the highest customer service standards and minimize losses. Adhere to inventory processes and ensure compliance with Health and Safety, Legal, and Security requirements. Follow SOPs for goods receiving and KPI measures. Perform administrative tasks aligned with operational needs, promoting DHL as a great place to work.

Key Responsibilities include:

• Reporting accurate and timely information to management.
• Building relationships across the supply chain, including dispatch clerks, haulers, depots, and customer service.
• Reporting and recording non-conformities regarding customer requirements.
• Performing administrative tasks such as processing documents, scanning PODs, and managing filing procedures.
• Handling customer requests for PODs within 24 hours and ensuring accuracy.
• Processing and scanning C&R linehaul PODs at debrief.
• Supporting line managers in tracking Oculus scans across the network.
• Sending weekly reports on outstanding PODs.
• Following up on overdue PODs bi-weekly to mitigate financial risks.
• Assisting other sites as needed, especially in Gauteng.
• Investigating PODs and verifying correct scanning and indexing.

Qualifications and Experience

Grade 12 / Matric – Essential

Tertiary qualification – Advantageous

3-4 years of administration experience

Skills and Competencies

• Computer literacy
• Excellent organizational skills
• Ability to follow procedures and safety rules
• Good reading, understanding, and following instructions
• Strong follow-through and efficiency
• Recognize and work around mistakes and weaknesses
• Good analytical and numerical skills
• Excellent interpersonal and planning skills
• Flexibility to work overtime when required
• Ability to adapt in a rapidly changing environment
• Teamwork skills
• Enforce health & safety procedures and identify hazards
• Focus on priorities and reduce complexity for effective work
• Achieve targets and take on additional responsibilities
• Meet strict deadlines

Languages

English – verbal and written