Remote LinkedIn Assistant | Text Message & E-Mail Support Agent | Social Media Community Manage[...]

SAWOO GmbH; Johannesburg; Remote; ZAR 50 000 - 200 000; Full time

Job summary

Join a forward-thinking remote-first company focused on building professional communities. In this role, you will support community management through structured tasks, including handling LinkedIn communications and maintaining member databases. Your attention to detail and proactive approach will be crucial in engaging new members and fostering community growth. With a dynamic team spread across multiple countries, you'll enjoy a collaborative environment that values quality work and employee wellbeing. This is a fantastic opportunity to be part of an innovative organization shaping the future of networking for decision-makers.

Benefits

Vacation days

Public holidays

Sick leave

Flexible scheduling

Annual travel for meetings

Qualifications

• At least 2 years of experience in support or administrative roles.
• Proficient in Google Workspace or Microsoft Office, especially Excel.

Responsibilities

• Support community operations by managing LinkedIn and email workflows.
• Handle repetitive tasks efficiently, sending up to 150 messages per hour.

Skills

Fluent in English

Fluent in German

Data entry skills

Time management

Proactive attitude

Education

Professional experience in support roles

Tools

Google Workspace

Microsoft Office

Job description

Are you detail-oriented and passionate about working on a computer from the comfort of your home? Would you enjoy supporting a dynamic team with structured tasks that help build professional communities? If so, this role is perfect for you!

Start Date :

You should be able to start not later than 01.06.2025

Compensation :

Your salary will be based on your location and experience, with a maximum of €2,100 for a 40-hour workweek. Vacation, public holidays, and sick days are covered.

About SAWOO

SAWOO is a fast-growing, remote-first company based in Munich with a 15-person team spread across six countries. We specialize in building and running communities for decision-makers in medium and large companies, helping them grow through collaborative learning and networking. We organize physical and virtual network meetings, conferences, podcasts, and other networking opportunities for our community members. Additionally, we operate websites, LinkedIn, and WhatsApp channels through which we publish custom content such as posts, newsletters, and blog posts, connecting community members. Our current portfolio includes 10 communities, each tailored to a specific audience of executives from renowned companies such as BCG, EY, Bosch, Porsche, Lufthansa, BMW, Amazon, Siemens, and more. Our goal is to welcome two million active members to our communities by 2034.

Examples of the communities we run :

• LEADERS IN CONSULTING – https://www.leadersinconsulting.com/
• The Procurement Initiative – https://www.linkedin.com/company/the-procurement-initiative/
• CYBER INSURANCE LEADERS – https://www.linkedin.com/company/cyber-insurance-leaders-community/

Role Responsibilities :

You will support our communities and our team by handling repetitive but essential tasks that ensure smooth community operations. Your role focuses on maintaining LinkedIn and email-based workflows and assisting with community management tasks, particularly in acquiring new members and fostering engagement.

Specific tasks include :

• Contact potential community members with pre-written messages via LinkedIn
• Send invitations to potential and existing community members via LinkedIn and email
• Respond to incoming LinkedIn comments using templates adapted to the situation
• Review interactions with our content and contact those who could benefit from joining our communities via LinkedIn messages
• Send invitations to follow our LinkedIn community pages
• Schedule posts on LinkedIn
• Maintain our community member database (CRM)
• Ensure error-free work and precise execution, especially in LinkedIn communications
• Work efficiently, aiming to send up to 150 pre-formulated messages per hour
• Manage multiple tasks effectively with excellent time management

Your profile :

• Fluent in English and German at a minimum C1 level, with strong spelling and grammar skills. French is optional.
• Available to start as soon as possible with a 40-hour workweek.
• Available during core hours (Monday to Friday, 8:00 AM – 6:00 PM), with flexible scheduling within this window.
• At least 2 years of professional experience in roles such as assistant, support staff, administrator, or customer support.
• Previous remote work experience, proficient with computers and internet, with a stable internet connection.
• German language skills at C1 level are beneficial but not mandatory.
• Proactive, reliable, detail-oriented, and committed to quality work.
• Comfortable with repetitive tasks and working under clear guidelines.
• Proficient in Google Workspace or Microsoft Office, especially Excel or Sheets, with skills in data entry, formatting, formulas, sorting, and filtering.
• Willing to travel once or twice annually for company meetings.
• Supportive of remote-first culture, with physical meetings 1-2 times per year.
• Entrepreneurial mindset, willing to take initiative and responsibility.
• Enjoy working collaboratively and engaging in community building.
• Interested in gaining insights into fast-paced, international company operations and working with well-known corporates.
• Willing to contribute to employee wellbeing initiatives, such as sports and wellness activities.

Additional information :

Learn about our company values – https://docs.google.com/spreadsheets/d/1hf5qnCg9ozPMMksq3Mdg3CqVAOS5iPxlVezXFaatykY/

Visit our website for more insights – https://www.sawoo.io/career

Application instructions :

Please send your complete application in German or English, including:

• Resume

Attention : Applications in other languages, such as French, or without a cover letter, will not be considered.