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Minimum Requirements:
- BA degree in business administration, marketing, finance, or business management (or equivalent qualification).
- At least 10 years in the industry and 5 years of leadership experience.
- In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service).
- Managerial experience with demonstrated ability to develop and lead teams.
- High proficiency with Microsoft Office.
- Data and financial analytics skills.
- Cost, revenue, and cash management expertise.
- Knowledge of Basic Conditions of Employment and Industrial Relations.
- Ability to analyze data and present insights clearly to varied audiences.
- Strong project management and organizational skills with a track record of system and process improvements.
About:
To manage and drive negotiations, budgeting, purchasing, and efficient workflows to enhance productivity and performance. Lead cross-functional teams, manage partnerships, and evaluate business goals to improve operational efficiency and organizational performance.
- Regular after-hours decision-making related to operational challenges.
- Leadership, compliance, operations, risk, strategic management, and financial controls.
- Ability to work with diverse backgrounds and align with company values.
- Self-directed, accountable, and project-oriented with excellent interpersonal skills.
- Critical thinking and creative problem-solving abilities.
- Collaborative work style with sound judgment and decision-making.
- Participation in outside meetings and events as needed.
Detailed Information:
Organisational Leadership:
- Collaborate with the CEO and executive team to set and drive the organizational vision and strategy.
- Regularly reevaluate action plans based on market, economic, and competitive changes.
- Develop strategies aligning with short- and long-term objectives.
- Oversee operations and build an inclusive, high-performing culture.
- Set performance expectations, provide coaching, and monitor progress.
Operational Strategy and Management:
- Lead operational strategies supporting organizational growth.
- Coordinate team efforts to align with strategic objectives.
- Streamline processes to improve efficiency and reduce costs.
- Identify improvement areas and implement best practices.
- Enhance cross-department collaboration for optimal performance.
- Ensure systems, controls, and procedures maintain data integrity and compliance.
- Manage budgets and control expenses to sustain financial stability.
Business Analytics, Risk, and Reporting:
- Establish and analyze reports for business decision-making.
- Monitor macro-environmental risks and implement mitigation strategies.
- Oversee operational and financial performance, addressing risks proactively.
- Maintain business continuity through robust systems and processes.
- Conduct internal reviews and data analytics to improve operations.
Audits and Regulatory Compliance:
- Ensure adherence to laws, regulations, and standards.
- Stay updated on regulatory changes and communicate them effectively.
- Maintain compliance documentation and negotiate supplier agreements.
Customer Service and Retention:
- Manage partnership agreements and customer relationships.
- Conduct client meetings and develop strategies for satisfaction and retention.
Talent and Technology:
- Partner with leadership to foster a culture focused on equity and continuous improvement.
- Review and implement relevant technological advancements to enhance business operations.