Claims Consultant

Yazoo Recruitment; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a Claims Consultant in Cape Town with at least 3 years of experience in Personal Lines and Commercial Claims. The role involves managing claims processes, building relationships with stakeholders, and ensuring client satisfaction. This is a fantastic opportunity to join a national Insurance Broker and contribute to minimizing claims expenses while providing top-notch service. If you have a solid background in claims administration and are looking for a dynamic environment, this position is perfect for you.

Qualifications

• Minimum 3 years’ experience in Personal Lines and Commercial Claims.
• Experience in a Brokerage with a binder facility is essential.

Responsibilities

• Minimize claims and claims expenses through effective management.
• Build relationships with stakeholders and ensure excellent client service.
• Administer claims from notification to settlement.

Skills

Personal Lines Claims

Commercial Claims

Client Service

Claims Administration

Negotiation Skills

Education

Grade 12

RE Certificate

FAIS Accreditation

Job description

Claims Consultant position available in Cape Town.

Claims Consultant with minimum 3 years’ Personal Lines and Commercial Claims experience in a Brokerage, required for a national Insurance Broker based in Cape Town CBD.

Minimum requirements:

• Grade 12
• RE Certificate essential
• Relevant FAIS accreditation required
• Minimum 3 years’ full function personal lines and commercial claims experience essential
• Experience within a Brokerage with a binder facility, essential

Responsibilities:

• Ensure minimization of claims and claims expenses
• Relationship building with all stakeholders
• Client service
• Claims administration – received notification, process claim, appoint assessors, assess claim validity and administer validated claims
• Obtain quotes for products/repairs
• Negotiations with service providers, 3rd parties and 3rd party Insurers
• Settle claims
• Payment
• Salvage and recovery registers
• Recoveries
• Assist with Management Reports
• Follow adherence of underwriting process for cancellations