Application & Sales Specialist

ZEISS Group; Durban; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in the medical field is seeking a Sales Representative to drive sales and provide exceptional customer support. The ideal candidate will have a degree in a relevant field and 3-5 years of experience in Medical Sales, particularly in Ophthalmology. Responsibilities include identifying new sales opportunities, maintaining customer relationships, and ensuring compliance with company policies. The role requires excellent communication and organizational skills, along with a proactive approach to customer service.

Qualifications

• 3-5 years of experience in Medical Sales, preferably in Ophthalmology.
• Proven sales track record in B2B or B2C environments.

Responsibilities

• Proactively seek out new sales opportunities and convert them into sales.
• Build and maintain strong relationships with existing and potential customers.
• Deliver excellent customer service and support to ensure satisfaction.

Skills

Communication

Negotiation

Problem-solving

Time Management

Presentation

Education

Degree in scientific, engineering, technical, or product-related fields

Science/Optometry degree

Bachelor's degree in business administration

Tools

Microsoft Office

Salesforce

Job description

Job Description

• Proactively seek out new sales opportunities and convert them into sales.
• Provide application support and maintenance for the company's product portfolio installed base.
• Identify potential customers and present product/service offerings tailored to their needs.
• Build and maintain strong relationships with existing and potential customers.
• Deliver excellent customer service and support to ensure satisfaction and loyalty.
• Develop a deep understanding of our products/services and effectively communicate their features, benefits, and value propositions to customers.
• Stay informed about market trends, competitor activities, and industry developments.
• Utilize market insights to identify growth opportunities and stay ahead of competitors.
• Maintain accurate records of sales activities, including customer interactions, calls, and pipeline status.
• Ensure compliance with company policies, procedures, and industry regulations.
• Collaborate closely with sales, marketing, customer service, and other departments to achieve objectives and provide a seamless customer experience.
• Occasionally support the company's full portfolio in the region, including devices and consumables.
• Support Key Opinion Leaders in Ophthalmology.

Job Requirements

Education / Professional Certification
• Degree in scientific, engineering, technical, or product-related fields, or equivalent higher education qualification.
• Science/Optometry degree or relevant tertiary qualification.
• Bachelor's degree in business administration, marketing, or related field.

Experience
• 3-5 years of professional experience in Medical Sales, preferably in Ophthalmology.
• Proven sales track record in B2B or B2C environments.
• Experience in training.
• Ability to network and build relationships with stakeholders.
• Proficiency in Microsoft Office and Salesforce.
• Knowledge of theatre environments.
• Strong understanding of the Ophthalmology market in the region.

Knowledge / Skills / Other characteristics

• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time management skills.
• Problem-solving and troubleshooting skills.
• Presentation and persuasion skills.
• Ability to work independently and in teams.
• Attention to detail and strategic thinking.
• Performance-oriented, proactive, convincing, trustworthy, approachable, credible, and initiative-driven.
• Supportive, analytical, innovative, and committed to customer service.
• Excellent verbal and written communication, listening skills, and integrity.

Working conditions & Other Attributes
Travel extensively within South Africa and across Africa.

Your ZEISS Recruiting Team:

Joe Taroni, Maite Nomthandaso Nakana, Thema Masoga