Banqueting Coordinator - Johannesburg, Gauteng

The Capital Hotels, Apartments & Resorts; Johannesburg; On-site; ZAR 240 000 - 360 000; Full time

Job summary

A leading hospitality company is seeking a Banqueting Coordinator in Johannesburg. The role involves generating quotes, managing client relationships, and ensuring high standards during events. Candidates should have a diploma in Hospitality Management and strong communication skills.

Qualifications

• 1-2 years of experience as a Banqueting Coordinator.
• Experience with hotel management software and POS systems.

Responsibilities

• Generate quotations and acquire new business.
• Assist with setup and ensure quality of food offerings.
• Handle guest complaints and ensure smooth running of events.

Skills

Problem-solving

Effective communication

Attention to detail

Leadership

Interpersonal skills

Education

Matric certificate

Diploma in Hospitality Management

Tools

Hotel management software

POS systems

Job description

Job Title: Banqueting Coordinator - Johannesburg, Gauteng

Job Location: Gauteng, Johannesburg

Deadline: June 08, 2025

Job Description

1. The Banqueting Coordinator is responsible for generating quotations, acquiring new business, maintaining current clients, and confirming potential bookings.
2. The incumbent will assist the operational team with setup, check the quality of DCP food offerings, ensure venues are clean and meet standards, monitor guest satisfaction, handle guest complaints, assist with site inspections, and ensure the smooth running of daily conferences and events upon booking confirmation.

Requirements

1. Matric certificate
2. Diploma in Hospitality Management or similar qualification
3. 1–2 years of experience as a Banqueting Coordinator
4. Experience with hotel management software and POS systems
5. Problem-solving skills and ability to remain calm under pressure
6. Ability to work independently and as part of a team
7. Effective communication skills with staff and guests
8. Honesty and integrity
9. Attention to detail
10. Presentable and articulate
11. Leadership qualities and team-oriented mindset
12. Proactive attitude
13. Strong interpersonal skills
14. Administrative and management capabilities