Business Process Analyst

Pps Recruitment; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading company in South Africa is seeking a Business Process Analyst to optimize and enhance business processes. The role involves analyzing current processes, implementing solutions, and collaborating with stakeholders to drive improvements. Ideal candidates will have experience in the financial services industry and proficiency in relevant tools.

Qualifications

• 3-4 years' experience in financial services, investments, or asset management.
• Proven experience as a Business Process Analyst.

Responsibilities

• Advise stakeholders on improving business processes.
• Conduct impact assessments of process gaps.
• Prepare detailed process diagrams and documentation.

Skills

Effective communication

Analytical thinking

Problem solving

Planning and organizing

Building relationships

Tools

MS Office

Business process automation tools

Job description

PPS Investments is part of the PPS Group, which for over 8 decades has been the trusted financial partner for graduate professionals in South Africa.

Unlike a company that is listed on a stock exchange, PPS belongs to its members and operates under the ethos of mutuality.

This means that qualifying members can exclusively share in the profits of the Group, through the unique PPS Profit-Share Account.

PPS Investments exists to create and grow the wealth of graduate professionals and their families to live the lives they want in a world worth living in.

We offer diversified and flexible investment solutions that are mutually beneficial to our clients in the long run because we believe that success is better shared.

About this role :

The Business Process Analyst plays a critical role in optimizing and improving the efficiency and effectiveness of our organization's business processes.

This role involves analyzing current processes, identifying areas for improvement, and implementing solutions to enhance productivity and support business growth.

Ideal experience :

3-4 years' experience within the financial services industry; investments / LISP / Asset Management environment.

Proven experience as a Business Process Analyst or in a similar role.

Proficiency in process modeling and analysis tools.

Familiarity with project management principles.

Competencies & personality attributes :

Effective communication skills (written and verbal).

Building and maintaining relationships.

Planning and organizing.

Resilience.

Team success.

Performance and results-driven.

Business acumen.

Analytical thinking.

Problem solving.

Systems knowledge : MS Office.

Ability to work with business process automation tools.

Based on the nature of our business, honesty and integrity are inherent requirements for our roles.

Main duties and responsibilities :

Advise relevant stakeholders in the business on improvement options for existing business processes.

Apply business process redesign methodology to develop effective solutions to business problems.

Conduct impact assessments of process gaps by analyzing grey areas not clearly defined by established standards and ensure they are mapped during the design process.

Contribute to and involve in the implementation of test requirements and analysis.

Engagement and collaboration :

Engage and collaborate with a variety of stakeholders.

Recommend and implement continuous operational and client experience improvements with measurable outcomes.

Ensure the preparation of detailed process diagrams and documentation that meet Lean Methodology standards.

Assist with implementing operational and client experience changes to support marketing campaigns, new regulatory requirements, and business projects.

Ensure that the required change management process is followed and initiatives are implemented.

Participate in Agile planning and rituals as required from an operational perspective.