Account Manager, Retention Sales, Road Logistics At Dsv

Dsv South Africa; Gauteng; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading company in transport and logistics seeks an Account Manager to manage client relationships and drive retention in Gauteng. The role involves maintaining a strong client base, analyzing sales data, and collaborating with teams to meet targets. Ideal candidates will have experience in key account management and excellent communication skills.

Qualifications

• 2-3 years Key Account Management / sales experience.
• Experience in Tender Management.

Responsibilities

• Maintain and grow existing client base and meet retention targets.
• Analyze sales information and report weekly to the regional sales manager.

Skills

Communication

Teamwork

Education

Grade 12 / Matric

Tools

MS Office

Job description

DSV - Global transport and logistics
In , ten independent hauliers joined forces and founded DSV in Denmark.

Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics.

Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods.

We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers.

Location

ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)

Job Posting Title

Account Manager, Retention Sales, Road Logistics

Time Type

Full Time

Main Purpose of the Role

Manage client relationships in the existing allocated client base and serve as the main point of contact for customers, providing exceptional service and fostering positive relationships. Maintain and grow existing customer base for the allocated region and meet monthly and annual retention targets.

Minimum Requirements

• Grade 12 / Matric
• 2-3 years Key Account Management / sales experience in prospecting for new business and achieving retention targets
• Experience in Tender Management
• Experience in selling cross silo solutions
• Proficiency in MS Office packages (Word, Excel)

Duties and Responsibilities

• Maintain, protect and grow the existing client base in the distribution market for the allocated region and meet retention targets.
• Prospect the current client base for additional distribution opportunities to grow revenue.
• Monthly billing and financial reporting shared with stakeholders.
• Analyze sales information and report weekly to the regional sales manager.
• Maintain and update client data regularly in MSD.
• Report on industry and competitor analysis.
• Assist in tender/proposal production and presentation.
• Create value for customers through innovative solutions.
• Ensure monthly and cumulative targets are met.
• Communicate confirmed additional business to stakeholders.
• Manage clients' debtor days within company requirements.
• Facilitate inter-departmental communication and collaborations.
• Update and maintain client files as per procedures.
• Report as needed to the Sales Manager.
• Maintain CRM data accuracy.
• Meet call and meeting KPIs.
• Perform general administrative duties daily.
• Perform other duties as requested by management.

Skills / Competencies

• Excellent verbal and written communication skills.
• Ability to work effectively in a team.

Disclaimer

Due to high application volume, only shortlisted candidates will be contacted. If you do not hear within four weeks, consider your application unsuccessful. We follow fair, non-discriminatory procedures and promote diversity and inclusion. Preference may be given to candidates from designated groups as per the Employment Equity Act. DSV reserves the right to close or defer vacancies at any time.

Additional Information

DSV is committed to sustainability, collaboration, transparency, and attracting talented individuals. Join us to be part of a leading organization in the transport and logistics industry. Visit our website and follow us on social media for more information.