Mascor Fuelco: Assistant Supervisor (Steers) (Salt Rock)

Mascor; Salt Rock; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading company in the automotive and agricultural sectors is seeking an Assistant Supervisor for their Steers restaurant in Salt Rock. The role involves supervising the team, maintaining operational standards, and ensuring excellent customer service. Ideal candidates will have supervisory experience in a quick-service restaurant and a diploma in business management.

Qualifications

• Previous quick-service restaurant experience at supervisory level.
• Training: Franchisor training preferred.

Responsibilities

• Supervise the restaurant team and ensure operational standards are met.
• Manage workplace procedures, including industrial relations.
• Conduct weekly evaluations and develop action plans.

Skills

Supervision

Customer Service

Team Development

Education

Grade 12

Diploma in Business Management

Job description

Description

Mascor is a company specializing in franchised automotive, agricultural mechanization, construction, forestry, and fuel industries. With over 50 years of experience, we offer prestigious brands such as John Deere, Toyota, and Waratha. Our highly skilled staff provide professional, high-quality service and workmanship standards.

The position of Assistant Supervisor at Steers, Salt Rock, has become available. This role involves supervising the restaurant team, maintaining operational standards, safeguarding assets, and ensuring excellent customer service.

Responsibilities

1. Supervise the restaurant team and ensure operational standards are met.
2. Handle opening, closing, and mid-morning inspections.
3. Develop and mentor team members.
4. Manage workplace procedures, including industrial relations.
5. Provide job coaching to ensure desired skill levels.
6. Oversee financial procedures such as cash handling, float management, and banking.
7. Conduct weekly evaluations and develop action plans.
8. Prepare reports on sales turnover and sales mix.
9. Manage stock levels according to procedures, including ordering, receiving, and stock control.
10. Perform stock takes and control inventory.
11. Interface with customers to resolve queries and ensure a friendly atmosphere.
12. Maintain cleanliness and readiness of customer seating and front of house.
13. Conduct overall inspections and check equipment maintenance.
14. Ensure hardware is not abused or lost.
15. Conduct month-end stock takes.
16. Promote team development and training.

Requirements

• Minimum qualification: Grade 12
• Ideal qualification: Diploma in Business Management
• Previous quick-service restaurant experience at supervisory level.
• Training: Franchisor training preferred.

Work Level: Junior

Job Type: Permanent

Salary: Market Related

EE Position: No

Location: Salt Rock