Senior Systems Administrator

Department of Industry; Newcastle; On-site; AUD 125 000 - 139 000; Full time

Job summary

Join a leading department as a Senior Systems Administrator, enhancing ICT operations through systems administration. You will manage Microsoft Windows Server environments and provide customer support, contributing to a dynamic and inclusive workplace culture. This full-time role offers flexibility and a commitment to work/life balance, with a competitive salary based on experience.

Benefits

Flexible working arrangements

Access to support programs

Diverse and fulfilling assignments

Work/life balance initiatives

Qualifications

• Proven experience in Microsoft Windows Server administration and customer support.
• Experience in maintaining operational security and integrity of services.

Responsibilities

• Administering and supporting the Department's Microsoft Windows Server fleet.
• Providing customer-focused support via ServiceNow.

Skills

Problem Solving

Communication

Teamwork

Stakeholder Engagement

Education

Relevant industry certifications

Tools

PowerShell

Windows Server OS

Active Directory

MECM

Job description

Together we shape thriving communities, public spaces, places, and economies.

Join our team in ensuring smooth ICT operations through system configuration and strategic advice.

Temporary full-time opportunity (two years)

Office location: Parramatta or Newcastle preferred; other NSW locations considered upon application.

Salary: relative to experience, ranging from $125,693.00 to $138,510.00.

What's in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritize work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

The Senior Systems Administrator plays a crucial role in enhancing and supporting the organisation's systems. You will be responsible for providing systems administration for the Department's Microsoft Windows Server fleet hosted in AWS, Azure, and on-premise. Your role will involve administering, supporting, maintaining, and monitoring these systems, utilizing your strong Microsoft Windows Server and Active Directory knowledge and skills. You will also provide customer-focused support, responding to support requests via ServiceNow.

For more information, read the full Role Description: Senior Systems Administrator.

What you will bring to the role

• Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations.
• Excellent verbal and written communication skills to effectively convey ideas and collaborate with team members.
• Strong teamwork and collaboration skills with a willingness to contribute to group efforts and support colleagues.
• Outstanding stakeholder engagement skills fostering strong relationships and ensuring alignment with diverse stakeholders to achieve outcomes.

Key knowledge and experience

• Proven experience in a similar position, including Microsoft Windows Server administration and customer-focused support. Detailed and current knowledge of Windows Server OS (2012 through 2025) and multi-domain management in a federated environment. Competency with Active Directory and DNS. Experience in maintaining operational security and integrity of these services.
• Experience using PowerShell for task automation, MECM, and server fleet patching.
• Highly desirable: understanding of Azure Active Directory, Microsoft Power Platform administration, and M365 suite systems administration.
• Experience creating and maintaining system and procedure documentation.
• Experience working autonomously in ICT systems administration and support within large, multifaceted enterprises.
• Relevant industry certifications or equivalent experience.

About us

The Department of Planning, Housing, and Infrastructure (DPHI) aims to improve the liveability and prosperity of NSW through creating vibrant spaces, managing land assets, and delivering affordable housing. We strive to be a high-performing, inclusive public service organization that reflects the community's diversity and builds cultural capability to improve outcomes with Aboriginal communities and other groups.

We are an accessible workplace valuing individual contributions, encouraging connection and belonging. DPHI supports flexible working, job sharing, and workplace adjustments.

If you're excited about this opportunity, we look forward to your application, including your resume and cover letter.

Applications close Thursday, 1 May 2025, at 11:55 pm. For more information, contact Matt De Silva. A recruitment pool may be created for ongoing and temporary opportunities of similar roles over the next 18 months.

You must be an Australian resident or hold a valid Australian working visa for the duration of the appointment.

We encourage applications from people with disabilities. Please contact us to discuss accommodations or adjustments needed during recruitment.

Check out our Aboriginal applicants guide or contact our Aboriginal Career Pathways team for support.

Required Experience: Senior IC

Key Skills: Computer Science, Active Directory, IT, PowerShell, Windows OS, Database, SCCM, Linux, SAN, Troubleshooting, Backup, Technical Support, UNIX

Employment Type: Full-Time

Experience: Years

Vacancy: 1

Monthly Salary: $125,693 - $138,510