Employee Relations Manager

Sanlam Limited; Gauteng; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading insurance company is seeking an Employee Relations Manager to develop and implement employee relations plans and policies. The role involves advising HR and management on labour relations, managing collective bargaining, and ensuring compliance with legislation. Ideal candidates will have a Bachelor's degree in HRM or Law, a postgraduate degree, and at least 5 years of relevant experience.

Qualifications

• At least 5 years' relevant experience, including CCMA processes.
• Experience engaging with senior management and external partners.

Responsibilities

• Providing employee relations advice and consultancy to HR and line managers.
• Managing collective bargaining processes with unions.
• Analyzing employee data to identify ER trends and reporting findings.

Skills

Influencing

Negotiation

Organizational skills

Interpersonal skills

Communication skills

Results orientation

Confidentiality

Report writing

Lateral thinking

Initiative

Professionalism

Computer literacy

Education

Bachelor's degree in HRM or Law

Postgraduate degree in Human Resources

Admitted attorney specializing in Employment Law

Job description

Employee Relations Manager

We are seeking an Employee Relations Manager at Santam. This role may be based at Head Office Tygervalley or Alice Lane Sandton, reporting directly to the Head of Human Capital Delivery. The position involves developing and implementing plans, policies, and processes related to employee relations within the Santam Group.

The incumbent will provide advice and support on labour relationships, promote sound business labour relations, and ensure compliance with relevant regulations. Key responsibilities include:

1. Providing employee relations advice and consultancy to HR and line managers.
2. Identifying, communicating, and mitigating legal, financial, and reputational risks.
3. Drafting contracts, policies, and procedures aligned with labour legislation.
4. Managing collective bargaining processes with unions.
5. Analyzing employee data to identify ER trends and reporting findings.
6. Representing Santam in external dispute resolution forums such as CCMA.
7. Ensuring HR teams are updated on latest employment legislation.
8. Maintaining comprehensive ER administration systems and case libraries.
9. Building and maintaining relationships with internal and external stakeholders.
10. Managing projects aligned with HR strategies and priorities.

Qualifications and experience required:

1. Bachelor's degree in HRM or Law.
2. Postgraduate degree in Human Resources with a focus on Employee Relations.
3. Admitted attorney specializing in Employment Law.
4. At least 5 years' relevant experience, including CCMA processes.
5. Experience engaging with senior management and external partners.

Skills required include influencing, negotiation, organizational skills, interpersonal and communication skills, results orientation, confidentiality, report writing, lateral thinking, initiative, professionalism, and computer literacy.

Core competencies include resilience, collaboration, innovation, customer focus, and results-driven attitude.

About Santam:

Santam is a leader in the general insurance industry in Southern Africa, committed to transformation, growth, diversity, and inclusion. We serve over 1 million policyholders across Africa and Asia, providing peace of mind and protecting the freedom to seize every day. We value talent, inclusivity, and belonging, encouraging applications from all backgrounds, including persons with disabilities. Join us and shape the future of insurance.