Branch Manager

Opus; Richards Bay; On-site; ZAR 500 000 - 800 000; Full time

Job summary

A leading company in the services industry is seeking a Branch Manager to oversee operations in Richards Bay. This role involves ensuring service delivery excellence, managing performance, and driving business growth. The ideal candidate will have a degree in Engineering, extensive leadership experience, and strong project management skills.

Qualifications

• 5-8 years in a leadership role within the services industry.
• Background in the cleaning and hygiene industry preferred.
• Valid SA driver's license required.

Responsibilities

• Oversee branch service delivery and compliance with contracts.
• Build relationships with clients to enhance service offerings.
• Drive business growth and manage budgets for operational efficiency.

Skills

Project Management

Financial Management

Business Acumen

Education

National Diploma or Degree in Engineering Studies

Tools

Microsoft Office

Planned Maintenance Systems

Job description

Job Title: Branch Manager

Are you a results-driven leader with a passion for service excellence? Our client is seeking a Branch Manager to oversee operations, drive service delivery, and build strong client relationships. This role requires a hands-on approach to managing performance, ensuring compliance, and optimizing business growth.

Key Responsibilities:

1. Oversee branch service delivery, ensuring compliance with contracts and SLAs.
2. Build and maintain strong relationships with clients to enhance service offerings.
3. Drive business growth, retention, and profitability within the allocated portfolio.
4. Lead process improvements to achieve service excellence and contractual compliance.
5. Ensure compliance with QMS, Health & Safety, and financial management policies.
6. Monitor employee productivity, provide coaching, and address performance gaps.
7. Manage budgets and financial controls to optimize operational efficiency.

Requirements:

• Education: National Diploma or Degree in Engineering Studies.
• Experience: 5-8 years in a leadership role within the services industry.
• Skills: Strong project management, financial management, and business acumen.
• Technical: Proficiency in Microsoft Office and planned maintenance systems.
• Licenses: Valid SA driver's license.
• Additional: Background in the cleaning and hygiene industry is preferred.

This is an excellent opportunity to lead a dynamic team and make a lasting impact. Apply today!

Additional Details:

• Experience Level: Manager
• Employment Type: Full-Time
• Vacancies: 1