Senior Tour Consultant

C40 Cities; Cape Town; Hybrid; ZAR 400 000 - 500 000; Full time

Job summary

An established industry player is looking for a Senior Tour Consultant who is passionate about luxury travel in Southern Africa. This role offers the chance to design unique itineraries, manage client relationships, and ensure exceptional service delivery. Join a company recognized globally for its excellence in the travel industry, where your contributions will enhance the guest experience. This exciting opportunity allows you to work in a dynamic environment that values creativity and service excellence. If you're ready to take the next step in your career, this is the role for you!

Qualifications

• 5+ years of experience in Southern Africa inbound tour operating.
• Strong CRM and operating systems experience required.

Responsibilities

• Design and cost itineraries for luxury travel experiences.
• Maintain exceptional relationships with clients and suppliers.

Skills

Southern Africa Inbound Tour Operating

CRM & Operating systems

Travel sales

Supplier communications

Product Knowledge

E-marketing and Social Media

Job description

SENIOR TOUR CONSULTANT

Salary: Competitive and based on experience

Location: Cape Town

Keywords: Tour Consultant, Travel Industry, Luxury Travel, Southern Africa

Our client is seeking a knowledgeable and dependable Senior Tour Consultant with a passion for luxury travel and an in-depth understanding of the Southern Africa region. This role offers the opportunity to work within one of the world's leading tour operating companies, recognised by prestigious awards from Travel & Leisure and Conde Nast Traveller. The successful candidate will be responsible for itinerary design, costings, and maintaining exceptional relationships with both internal clients and suppliers.

What you'll do:

1. Designing and costing itineraries for luxury travel experiences
2. Liaising with internal clients and suppliers at all levels
3. Selling Southern Africa travel packages to new enquiries
4. Delivering exceptional client and guest relationship management
5. Maintaining a high level of product knowledge across the luxury market
6. Ensuring efficient and profitable operations
7. Quality assurance of all guest travel documentation

What you bring:

1. Experience in Southern Africa Inbound Tour Operating (5 years Southern Africa expertise preferable)
2. CRM & Operating systems experience
3. Travel sales experience – direct to internal business client
4. Supplier communications and booking experience
5. Product Knowledge, Innovation, and Development
6. E-marketing and Social Media exposure an advantage

What sets this company apart:

This company stands out as one of the world's leading tour operating companies, consistently winning awards from esteemed publications such as Travel & Leisure and Conde Nast Traveller. Despite its global recognition, the company maintains a family ethos that extends to all guests who travel with them. The guest experience is central to everything they do, making this an exciting opportunity for those passionate about delivering exceptional service within the luxury travel industry.

What's next:

Ready to embark on your next career adventure? Don't miss this exciting opportunity! Apply today by clicking on the link. We can't wait to hear from you!

About the job

Contract Type: FULL_TIME

Focus: Product Brand Marketing

Workplace Type: Hybrid

Experience Level: Mid Management

Job Reference: NT97TR-2576E0E9

Date posted: 3 March 2025

Consultant: Jacques Paulsen

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