Learning Design Administrator (Fixed-Term)

Construct Education; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading company in innovative online learning solutions is seeking a Learning Design Administrator to support their team. The role involves administrative tasks such as scheduling, stakeholder management, and data analysis. Ideal candidates will have advanced Excel skills and a strong ability to build relationships. This is a hybrid position with a 12-month fixed-term contract.

Benefits

EAP

Flexible work

Generous leave

Study leave

Professional development

Social events

Qualifications

• Experience in a fast-paced administrative role.
• Strong interpersonal skills and team-oriented.
• Ability to produce quality outputs under tight deadlines.

Responsibilities

• Facilitate and document online department meetings.
• Create spreadsheets, reports, and dashboards for data analysis.
• Liaise with internal teams to ensure needs are met.

Skills

Attention to detail

Excellent written communication

Advanced Excel skills

Building stakeholder relationships

Innovative process improvement

Tools

Word

PowerPoint

Outlook

Teams

Monday.com

Job description

Location:

Cape Town

Working Practices:

Hybrid | Mondays and Thursdays in office and remaining days remote.

Contract Type:

12-month Fixed-term contract

Working Hours:

07H00AM - 15H30PM (SAST)

Reporting to:

Learning Design Operations Coordinator

Job Summary:

The Learning Design Administrator supports the Learning Design team by undertaking a range of administrative tasks including planning, scheduling, and organising resources and stakeholder management. The role involves reviewing reports, collating data, supporting the student experience, and assisting with unit development and project management tools. The administrator provides organized support to the team.

Key Responsibilities:

1. Facilitate, record, and distribute online department meetings.
2. Assist with scheduling meetings, academic communication, and events during peak times.
3. Maintain accessible file management with consistent naming conventions.
4. Document workflows and processes for transparency.
5. Create spreadsheets, reports, and dashboards for data analysis.
6. Set up schedules and folders for team development.
7. Maintain Monday.com as a project management tool.
8. Utilize advanced Excel skills for data manipulation.
9. Liaise with internal teams like IT and People & Culture to ensure team needs are met.
10. Implement e-textbooks in the learning management system.
11. Maintain an information repository for unit resources.
12. Coordinate with student operations and academic teams on textbook requirements.
13. Work with external partners for procurement of texts and licenses.
14. Support onboarding and internal movements within the Learning Design team.
15. Assist with confirming unit availability and course planning accuracy.
16. Troubleshoot and escalate technical issues.

Key Relationships:

External: Partner university stakeholders

Internal: Director of Learning Design, Program Directors, Program Coordinators, Lead Unit Convenors, Lead Learning Designers, Unit Quality Team, Student Support, People & Culture, IT Support

Success Indicators:

• Optimized project management tools for smooth unit development.
• Strong collaborative relationships with stakeholders.
• Effective communication with international teams.
• Smooth onboarding and staff movements.
• Motivated, performance-focused team.

Requirements:

Experience in a fast-paced administrative role with skills in:

• Building stakeholder relationships
• Innovative process improvement
• Attention to detail, excellent written communication
• Personal organization and autonomy
• Producing quality outputs under tight deadlines
• Advanced Excel skills
• Proficiency in Word, PowerPoint, Outlook, Teams

Personal characteristics:

• Strong interpersonal skills
• Team-oriented and relationship builder
• Autonomous, strategic, results-driven, innovative

Benefits & About:

Construct Education, part of OES, offers innovative online learning solutions. Our culture emphasizes collaboration, passion, agility, and integrity. Benefits include EAP, flexible work, generous leave, study leave, professional development, and social events.