Reception Administrator

Mediclinic International; Gauteng; On-site; ZAR 150 000 - 180 000; Full time

Job summary

A leading healthcare organization in Gauteng seeks a dedicated admissions assistant to ensure smooth patient admissions and discharges. The role involves adhering to policies to mitigate financial risks while delivering exceptional service to patients. Ideal candidates will have a Grade 12 education and some experience in healthcare administration.

Qualifications

• Grade 12 or equivalent required.
• Desired: Reception administration experience in healthcare.

Responsibilities

• Ensure admissions and discharges are processed as per procedure.
• Identify financial risks by adhering to policies.
• Ensure effective discharge processes.

Skills

Anatomy

Patient administration policies

Debt pack enquiry application

ICD and CPT codes

Workman’s Compensation Act processes

Education

Grade 12 or equivalent

Job description

Mediclinic Sandton | Bryanston, Johannesburg | South Africa

Number of positions : 1

Workplace Type : On-site

Permanent

Please note: If you are an internal employee on a fixed-term contract, please apply using an external candidate profile and not your employee profile.

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges professionally, preventing operational and financial risks to the organization and exceeding client expectations.

KEY RESPONSIBILITY AREAS

1. Ensure admissions (including pre-admissions/bookings) are captured and processed as per procedure.
2. Identify and prevent financial risks by adhering to policies and procedures.
3. Ensure an effective discharge process as per the Patient Administration Manual.

REQUIRED EDUCATION

• Essential: Grade 12 or equivalent.
• Desired: None.

REQUIRED EXPERIENCE

• Essential: None.
• Desired: Reception administration experience; experience in a private healthcare facility.

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debt pack enquiry application (check outstanding amounts if a patient is flagged as blacklisted).
• Admission, bed functions, preparation for next day, and discharge processes.
• Anatomy (including terminology).
• Hospitals switchboard systems.
• Patient administration policies and procedures (e.g., patient admin programmes on the AS system).
• ICD and CPT codes.
• Medical aid schemes and the private healthcare environment.
• Workman’s Compensation Act (WCA) processes, procedures, and policies.
• Identifying possible financial risks (e.g., outstanding balances).

All applicants will be considered, with preference given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, including internal applicants/employees meeting the minimum requirements.

Please note: If you are an internal employee on a fixed-term contract, apply using an external candidate profile.

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