Claims Help Desk Clerk

CFS Recruitment; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading company in the insurance sector is seeking an Entry Level Claims Help Desk Clerk in Gauteng. The role involves assisting customers with insurance claims, logging queries, and collaborating with the Claims Manager. Ideal candidates should possess a Matric Certificate and have strong attention to detail and communication skills.

Qualifications

• 2 years of work experience required.
• Strong attention to detail and accuracy.

Responsibilities

• Handling incoming calls and emails regarding insurance claims.
• Providing accurate information and assistance to customers.
• Ensuring all queries are logged and resolved in a timely manner.

Skills

Attention to detail

Accuracy

Listening Skills

Communication Skills

Education

Matric Certificate

Job description

We're hiring: Claims Help Desk Clerk
Location: JHB - Eastern Suburbs Position Type: Permanent Seniority Level: Entry Level Sector: Insurance

Duties and Responsibilities:

• Handling incoming calls and emails regarding insurance claims
• Providing accurate information and assistance to customers
• Ensuring all queries are logged and resolved in a timely manner
• Collaborating with the Claims Manager to escalate complex issues
• Keeping detailed records of all customer interactions

Qualifications: Matric CertificateSkills and Experience: 2 years of work experience, strong attention to detail, accuracy, excellent listening and communication skills

Desired Skills:

• 2 years work experience
• Attention to detail
• Accuracy
• Listening Skills
• Communication Skills