Bench Technician - Pretoria, South Africa

Arjo; Pretoria; On-site; ZAR 240 000 - 360 000; Full time

Job summary

Join a leading healthcare company as a Bench Tech, where you will support IPC & PAC systems in Gauteng. This role involves servicing, troubleshooting, and maintaining equipment while ensuring high customer satisfaction. Ideal for those with strong technical skills and a commitment to patient care.

Benefits

Training and professional development opportunities

Qualifications

• Available for night shifts and willing to travel nationally.
• Valid driver’s license and at least 2 years of driving experience.

Responsibilities

• Service and repair IPC & PAC equipment.
• Diagnose and troubleshoot technical issues promptly.
• Maintain strong customer relationships.

Skills

Electronic skills

Technical skills

Communication

Time management

Customer service orientation

Education

Grade 12 or equivalent

Tertiary qualification

Tools

MS Excel

Outlook

Job description

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position Description:

The Bench Tech supports all IPC & PAC technical functions in the Gauteng region, including servicing, fault-finding, troubleshooting, and repairs on all IPC & PAC systems. Maintaining strong customer relations during service intervals and repairs at customer facilities is essential. High efficiency in turnaround times and completing services and repairs is required to improve customer satisfaction and maximize retention.

Essential Duties and Responsibilities:

• Service & repair IPC & PAC equipment to full working capacity.
• Schedule and attend onsite customer services and repairs.
• Complete job cards for service repairs and warranties.
• Prepare and track service intervals for IPC & PAC systems.
• Diagnose and troubleshoot technical issues promptly.
• Plan service trips and address related queries.
• Provide high levels of service and technical support.
• Fill out service certifications and ensure software calibrations are updated.
• Manage stock for repairs and services.
• Complete warranty repairs and inspection reports.
• Assist with queries at hospitals and customer sites.
• Maintain good customer relationships.
• Complete daily activity reports as required.
• Maintain company vehicle in good condition and keep records.
• Follow safety protocols and quality standards.

Qualifications (Knowledge, Skills, and Abilities):

• Available to work night shifts.
• Minimum Grade 12 or equivalent; tertiary qualification is an advantage.
• Strong electronic and technical skills.
• Basic computer skills in MS Excel and Outlook.
• Valid driver’s license (Code 08/EB) and at least 2 years of driving experience.
• Ability to work independently, with excellent time management.
• Good communication skills.
• Understanding of Arjo products is a plus.
• Attention to detail and customer service orientation.
• Organized and punctual.
• Willing to work overtime and travel nationally as needed.

Skills and Attributes:

• Energetic and team-oriented.
• Excellent time management and planning skills.
• Business acumen and ability to prioritize tasks.

What We Offer:

Support our vision to be the most trusted partner in driving healthier outcomes. We value our employees and offer support, training, and professional development opportunities.

Why Diversity Matters:

We believe in the power of diversity and encourage applicants from all backgrounds. We strive to create an inclusive environment that values the uniqueness of all individuals.

About Arjo:

We are dedicated to empowering movement within healthcare environments, designing products to promote safe and dignified patient care. With over 65 years of experience and 6,500 employees worldwide, we are committed to improving outcomes for people facing mobility challenges.

For more information, visit www.arjo.com