Receptionist

South African Bank Note Company (Pty) Ltd; Pretoria; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading company in the banking sector is seeking a Receptionist to manage the switchboard and reception area. You will provide administrative support, greet visitors, and ensure smooth communication within the organization. The ideal candidate should have a Grade 12 qualification and a Certificate in Administration, along with relevant experience. This role requires strong organizational skills and the ability to handle pressure effectively.

Qualifications

• 2-3 years relevant experience.

Responsibilities

• Manage switchboard and reception area.
• Greet visitors and direct them.
• Assist with internal communications.

Skills

Adhering to Principles and Values

Applying Expertise and Technology

Delivering Results and Meeting Customer Expectations

Coping with Pressures and Setbacks

Planning and Organising

Following Instructions and Procedures

Education

Grade 12

Certificate in Administration

Job description

Purpose

To manage the switchboard and reception area and provide administrative support to the Protective Services Department.

Main Responsibilities (not Limited To)

• Receive and transfer telephone calls and take messages when necessary.
• Make official outgoing telephone calls when requested.
• Greet visitors and direct them to the correct person.
• Arrange refreshments for visitors and ensure general housekeeping of the reception area.
• Manage safety equipment for visitors and ensure visitors are inducted on SHE procedures.
• Set up and maintain a visitors procedure, liaise with security to ensure submission of part ones, and enforce policies on money, cell phones, and cameras on site.
• Ensure loading of information onto the intranet and serve as intranet champion, assisting employees with queries.
• Attend to the Communications Unit emails promptly.
• Assist with posting internal communications around the factory and administering notices and corporate information.
• Maintain the suggestion box and follow up on suggestions received.
• Maintain a register of visitors to the CRC and the purpose of visits.
• Keep an up-to-date record of books in the library section of the Communication Centre.
• Establish and maintain a Hall of Fame as part of the Celebration Platform Initiative.
• Assist with conducting and capturing internal surveys.
• Assist with compiling the company’s official newsletter.
• Manage subscriptions and publications for the company.
• Create and maintain approval, dissemination, and records of all company notices.

Qualifications And Experience

• Grade 12
• Certificate in Administration is sufficient
• 2-3 years relevant experience

Knowledge And Skills

• Adhering to Principles and Values
• Applying Expertise and Technology
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks
• Planning and Organising
• Following Instructions and Procedures

Internal applicants should apply via the SABN careers portal on the intranet with detailed CVs and copies of qualifications. External applicants should apply on Careers24 with the necessary documents. Applications without supporting documents will not be considered.

The personal information collected will be used solely for recruitment purposes, in accordance with the South African Reserve Bank Privacy Notice. SABN is committed to diversity and employment equity. Preference may be given to candidates from underrepresented groups. Only shortlisted applicants will be contacted. If you do not hear within 10 working days after the closing date, consider your application unsuccessful. The SABN reserves the right not to appoint and to conduct assessments and security clearances as per the National Key Point Act.