Quality Manager Representative

Ultra Personnel cc; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A well-established organization in Johannesburg is seeking an experienced Quality Manager Representative. The ideal candidate will have substantial experience in quality management, particularly in a managerial role, and will be responsible for overseeing quality assurance processes, developing quality management systems, and ensuring compliance with ISO standards.

Benefits

Basic salary

Qualifications

• Minimum of 8 years experience in quality management.
• At least 5 years in a managerial role.
• Strong knowledge of ISO 9001 standards.

Responsibilities

• Oversee Quality Control and Quality Assurance Managers.
• Develop and maintain ISO 9001-compliant quality management systems.
• Prepare and present detailed quality reports to senior management.

Skills

Quality management

Leadership

Problem-solving

Communication

Data analysis

Education

Degree in Quality Management, Engineering, or related field

Certification in Quality Management (e.g., CQE, CQM)

Tools

Quality management software

Job description

Job Title: Quality Manager Representative

Well-established organization based in Johannesburg is seeking an experienced Quality Manager Representative. The ideal candidate will have a minimum of 8 years of experience in quality management, with at least 5 years in a managerial role.

Qualifications & Experience

• Degree in Quality Management, Engineering, or a related field.
• Certification in Quality Management (e.g., CQE, CQM) is advantageous.
• Experience in manufacturing or production industry.
• Strong knowledge of ISO 9001 standards and quality management systems.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in quality management software and tools.

Leadership & Management

• Oversee Quality Control and Quality Assurance Managers, ensuring alignment with organizational goals.
• Provide guidance, training, and support to enhance team performance.
• Promote a culture of quality and continuous improvement.
• Lead regular team meetings to review performance and plan activities.

Quality Management Systems

• Develop, implement, and maintain ISO 9001-compliant quality management systems.
• Conduct internal audits and inspections.
• Coordinate external audits and maintain relationships with certification bodies.
• Update and maintain quality policies, procedures, and work instructions.

Process Improvement

• Identify improvement opportunities through data analysis and stakeholder feedback.
• Implement corrective and preventive actions.
• Lead cross-functional teams on continuous improvement projects.
• Monitor quality metrics to track progress and identify trends.

Reporting & Documentation

• Prepare and present detailed quality reports to senior management.
• Maintain accurate quality records and documentation.
• Develop and manage a document control system for quality documents.

Supplier Quality Management

• Conduct supplier audits and assessments.
• Develop and manage supplier quality agreements.
• Collaborate with suppliers on quality issues and corrective actions.
• Monitor and provide feedback on supplier performance.

Customer Focus

• Investigate and resolve customer complaints related to quality.
• Develop customer satisfaction surveys.
• Work with sales and customer service teams to meet customer requirements.
• Implement corrective actions based on customer feedback.

Desired Skills

• Construction
• Quality management
• CQM
• CQE
• ISO 9001
• Engineering
• QA management

Employer & Job Benefits

• Basic salary