KFC Amalinda - Bench Restaurant General Manager

AKM Foods (PTY) Ltd.; East London; On-site; ZAR 300 000 - 450 000; Full time

Job description

A vacancy exists in the Operations Department for a Talent Pool / Bench Restaurant General Manager (RGM). The successful incumbent(s) will be part of a development programme aimed at preparing them for future Restaurant General Manager positions that may arise in the business.

KEY RESPONSIBILITIES

1. Achieve CHAMPS Standards within the restaurant by ensuring all employees focus on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product, and Speed of Service.
2. Manage shifts in accordance with Company Policies and Procedures, including directing employee activities to maximize sales, operational efficiency, and profitability.
3. Forecast and schedule labor by shift, create deployment plans to control labor costs, and meet business needs using tools such as Macromatix.
4. Implement controls and procedures to ensure the safety and security of employees, customers, property, and company funds.
5. Implement restaurant training programmes for all staff to maximize performance and support their career development.
6. Support and demonstrate the 'How We Win Together at KFC' principles, acting as a role model and providing leadership with heart, smartness, and courage.
7. Manage cost controls according to Company Policies, directing activities to meet targets on controllables, and maximizing sales, efficiency, and profitability.
8. Manage Local Store Marketing (LSM) activities to increase sales.
9. Ensure employee training and development meet company standards, taking action where necessary to meet performance standards.
10. Achieve consistent results through effective team management.