Role Description
This role is technical in nature and is responsible for providing high quality and timely IT infrastructure support to ensure the availability, stability and performance of the datacentres, cloud platforms and corporate systems.
Organisational Design
This position is part of the CIO department and reports to the regional Head of Cloud Infrastructure Management.
Specific Role Responsibilities
Design: Ensure that Linux & Cloud environments are designed to best practice standards for resilience and availability to ensure the highest SLAs are maintained.
Availability: Ensure that uptime SLAs are met every month for systems that you are responsible for by managing and resolving issue logs; performing scheduled maintenance to minimise disruption.
Performance: Ensure that performance SLAs are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware/software refreshes.
Information Security: Ensure that the Linux & Cloud environments are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required; implementing security controls and remediations; completing risk assessments and build guides for new and existing systems.
Business Continuity: Ensure that data on the Linux & Cloud environments is secure and backed up by ensuring that regular backups are made and are tested. Participate in yearly BCP & DR tests. Ensure that any new/modified build is in line with company requirements and departmental policy for resilience and availability. Document resilience and backup plans for all new/modified builds.
Training: Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.
Project Work: Implement new projects to meet project timelines. Work in a matrix structure with multi-national teams.
Budget: Recommend changes that could reduce costs in your areas of responsibility.
Experience Required
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.