Maintenance Technician

280 KONE Elevators South Afri; Durban; On-site; ZAR 25 000 - 45 000; Full time

Job summary

Ein innovatives Unternehmen sucht einen serviceorientierten Wartungstechniker in Durban, um die Qualität und Sicherheit von Aufzügen und Rolltreppen zu gewährleisten. In dieser Schlüsselrolle sind Sie verantwortlich für die Kundenbetreuung und die präzise Kommunikation vor Ort. Sie tragen dazu bei, die Zufriedenheit der Kunden zu sichern und die Leistung der Geräte zu verbessern. Wenn Sie eine Leidenschaft für Technik haben und gerne im Team arbeiten, ist dies die perfekte Gelegenheit für Sie, Teil eines dynamischen Teams zu werden, das das Leben der Menschen einfacher macht.

Qualifications

• Abgeschlossene NQF Level 4 oder 5 Zertifizierung mit mindestens 12 Monaten Schatten bei einem kompetenten Liftmechaniker.
• Abschluss in Elektrotechnik oder Maschinenbau mit praktischer Erfahrung.

Responsibilities

• Verantwortlich für die Kundenzufriedenheit durch qualitativ hochwertigen Service.
• Identifizierung von Risiken vor Ort und rechtzeitige Kommunikation.

Skills

Kommunikationsfähigkeiten

IT-Kenntnisse

Education

NQF Level 4 Zertifikat

Diplom / Abschluss in Elektrotechnik / Maschinenbau

NQF Level 5 Zertifikat

Job description

KONE is looking for qualified Maintenance Technician's in Durban , South Africa. Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We are now looking for a service-minded Maintenance Technician to provide professional elevator and escalator maintenance service to our customers.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to customer and the people using the equipment.

Responsibilities :

• Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication;
• Responsible for accurate and real time back reporting of work performed;
• Maintain excellent relationships with the customers, the contact person and end-users on site;
• Manage the site environment during service operations;
• Identification of site risks, and timely communication of any such occurrences;
• Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them;
• Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenish orders;
• Submit time sheets based on the execution.

Skills & Experience :

• One or more of the following qualifications :
• Completed NQF level 4 certification with apprenticeship program (minimum 4 years);
• Completed Electrical / Mechanical Engineer Diploma / Degree with completion of at least 12 months shadowing a competent lift mechanic;
• Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic;
• Good communication skills with basic IT skills.

Selected candidates will be sent an automated assessment via email, please make sure you check your spam folder when keeping a look out for this assessment.