Warehouse Assistant

Volvo Trucks; Maluti-a-Phofung Local Municipality; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player seeks a dedicated Warehouse Operator to enhance customer satisfaction and optimize aftermarket profitability. In this role, you will ensure the efficient management of warehouse operations, from receiving goods to processing customer orders. You will be part of a collaborative team focused on maintaining high standards of service and safety. If you're self-motivated and passionate about logistics, this is a fantastic opportunity to join a forward-thinking company committed to sustainable transport solutions.

Qualifications

• Matric with a diploma in Warehouse Management or 3 years of warehousing experience.
• Ability to plan, organize, and control stock effectively.

Responsibilities

• Ensure goods are received according to Volvo procedures.
• Process customer orders with correct picking, packing, and distribution.
• Conduct daily perpetual counts and investigate discrepancies.

Skills

Warehouse Management

Customer Service

Stock Management

Communication Skills

Education

Matric / Grade 12

Diploma in Warehouse Management

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

The main purpose of the role is to be a key player in delivering the Customer Charter and achieving high customer satisfaction combined with optimized aftermarket profitability. This involves providing service in line with customer expectations and assisting with all relevant functions within the parts warehouse. Ensure the dealership operates according to GVS processes during the phases “Planning”, “On Arrival”, and “Dealer to Customer and Follow Up”.

Reporting

This position reports to the Parts Controller.

Job Objectives

Receiving/Inbound

• Ensure goods are received according to Volvo procedures.
• Verify all parts against documentation within KPI standards.
• Record discrepancies in the GDS system and document descriptions and part numbers.
• Bin parts according to system allocations.

Outbound

• Process customer orders with correct picking, packing, and distribution.
• Update the system after authorization.
• Dispatch correct parts and quantities as per invoice.
• Ensure timely delivery of parts to technicians.

Credit Notes

• Check and sign off credit notes for processing.
• File credit notes sequentially.
• Follow procedures for credit processing, e.g., no electrical parts returns.

Stock Counts and Bin Verifications

• Conduct daily perpetual counts.
• Investigate discrepancies thoroughly.
• Authorize and record adjustments before system updates.

Housekeeping

• Maintain a neat and tidy warehouse.
• Store parts correctly.
• Bin parts accurately.
• Collect waste timely.
• Secure the perimeter.

Exchange Parts

• Ensure exchange parts meet standards.
• Manage receiving, storage, and return of core parts.
• Label and pack core parts for return to PDC.

Health and Safety

• Ensure warehouse personnel comply with health and safety regulations.

Qualifications & Experience

Matric / Grade 12, with a diploma in Warehouse Management or at least three years of warehousing experience.

Key Competencies

• Self-motivated, people-oriented, and good communicator.
• Customer-focused and resourceful.
• Team player with quality and time management skills.
• Ability to plan, organize, and control stock effectively.

Shortlisted candidates must complete verification and background checks as part of the application process.

Volvo Group Southern Africa is an equal opportunity employer, encouraging applicants with disabilities to apply.

Application deadline: 21 May 2025. We do not accept applications via mail.

Who We Are And What We Believe In

We value inclusion, diversity, and equity, providing a safe environment for all. Even if you do not meet every qualification, we encourage you to apply and let us decide.

Joining Volvo Group offers opportunities to work with innovative, sustainable transport solutions globally, shaping the future of mobility.