Broker Consultant – New Business & Retention

Acuideas; Pretoria; Hybrid; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a results-driven Broker Consultant to enhance broker growth and retention. This dynamic role involves actively sourcing new brokers, providing technical support, and managing relationships to ensure compliance with industry standards. The successful candidate will leverage their extensive experience in short-term insurance to drive profitability and foster long-term partnerships. This hybrid position offers the opportunity to work in a collaborative environment while occasionally traveling to the office. Join a forward-thinking organization that values diversity and is committed to equal opportunity.

Qualifications

• 5+ years in short-term insurance with a focus on servicing and underwriting.
• Experience in managing broker/client relationships effectively.

Responsibilities

• Source and onboard new brokers while managing existing relationships.
• Deliver technical support and assist with product structuring.

Skills

Advanced insurance underwriting and broking skills

Sales and negotiation skills

Client relationship management

Problem-solving abilities

Computer literacy (MS Office, Tial)

Education

Matric & FETC Level 4 Short-term Insurance Qualification

Higher Certificate in Insurance

RE5 Certification

Tools

MS Office

Tial

Job description

Join Our Dynamic Team at Acuideas

We're looking for a results-driven and technically skilled Broker Consultant: New Business & Retention to drive broker growth and retention, build long-term relationships, and promote profitability across our national footprint.

Please apply using the following link: https://simah.bamboohr.com/careers/34

Purpose

To actively source new brokers with books of business for Acuideas and to provide technical broker support and advice to the Acuideas brokers to ensure broker retention. To ensure national growth of Acuideas footprint and revenue and profitability of Acuideas. New business must be aligned to the Acuideas minimum standards for new brokers in terms of premium volume, loss ratio and profitability. To ensure all brokers are serviced in accordance with ACUIDEAS Standards and standard operating procedures. To ensure day to day servicing and ongoing relationship management between Acuideas and its brokers. To be registered as a representative for the FSP on the FSCA register.

Key Responsibilities

• Actively source and onboard new brokers aligned with our standards
• Manage and strengthen relationships with existing brokers
• Deliver technical support and assist brokers with product structuring and quoting
• Negotiate favourable terms with underwriters
• Oversee book migrations and manage new business conversions
• Handle complex quotations, claims queries, and client service issues
• Maintain policy records, ensure compliance, and uphold Acuideas service standards

Minimum Requirements

• Matric & FETC Level 4 Short-term Insurance Qualification
• Higher Certificate in Insurance (essential)
• RE5 Certification (essential)
• 5+ years in short-term insurance (commercial servicing, underwriting & claims)
• Experience with broker/client relationship management
• Strong knowledge of all commercial insurance classes

Desired Skills & Competencies

• Advanced insurance underwriting and broking skills
• Strong sales, negotiation, and retention skills
• Computer literacy (MS Office, Tial, insurer platforms)
• Professional communication, problem-solving, and conflict management abilities
• Regulatory knowledge: FAIS, POPIA, COFI, etc.
• Team player with initiative, urgency, and resilience

Please note that although this is a hybrid position, the successful candidate will at times be required to travel to the based office.

The Simah Group is an equal opportunity employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

The Simah Group reserves the right not to make an appointment to the post as advertised.