Senior Business Analyst

Tumaini Consulting; Wes-Kaap; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to join their dynamic team. In this pivotal role, you will lead the discovery and delivery of innovative business solutions while streamlining processes and enhancing client engagement. Your expertise in performance improvement and requirements gathering will be crucial in driving strategic impact. This role offers the opportunity to collaborate closely with stakeholders and technical teams, ensuring that client needs are met effectively. If you thrive in a fast-paced environment and are passionate about making a difference, this could be the perfect opportunity for you.

Qualifications

• 5+ years in performance improvement with a focus on business analysis.
• Experience in creating detailed use cases and collaborating with technical teams.

Responsibilities

• Lead discovery and delivery of business solutions and streamline processes.
• Conduct product testing, user training, and prepare SLA reports.

Skills

Performance Improvement

Requirements Gathering

Process Analysis

Client Engagement

Gap Analysis

Job description

Our client is looking for a Senior Business Analyst to join their dynamic team. In this role, you'll lead the discovery and delivery of business solutions, streamline processes, and work closely with stakeholders to drive strategic impact. If you thrive in a fast-paced environment and excel at client engagement, we want to hear from you!

Responsibilities:

1. 5+ years in performance improvement, including 2+ years as a Senior or Lead Business Analyst.
2. Perform requirements gathering, process analysis, and gap analysis to ensure client needs are met.
3. Create detailed use cases and collaborate with technical teams to implement functionality.
4. Conduct product testing, user training, and prepare SLA reports.
5. Build strong client relationships and provide first-line support.
6. Identify opportunities for process and service improvements.

Should you meet the requirements for this position, please email your CV to [e-mail]. You can also contact the team at XXX-XXXX or visit our website www.tumaini.co. Correspondence will only be conducted with shortlisted candidates. If you do not hear from us within 3 days, please consider your application unsuccessful.

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About Tumaini Consulting

Tumaini Consulting is a recruitment and staffing agency that focuses on placing people on a permanent or contract basis in both the public and private sectors. Our core expertise lies in the Engineering, Finance, IT, Medical, Trade & Technical, Mining, and Logistics sectors.

At Tumaini Consulting, our name embodies one of our core philosophies. In Swahili, our name means “Hope,” and we believe in the enduring power of hope, a beacon guiding us in every endeavor.

In all we do, we carry the hope for a brighter tomorrow, aiming to make a profound impact within the employment landscape and drive positive change.

Tumaini Consulting understands that our core focus must be on delivering quality candidates to clients and presenting our candidates with the best opportunities.

With every action, decision, and partnership, we infuse hope into our journey, because where there is hope, there is potential for remarkable change and limitless possibilities.