Freight Lead Supply Chain • Cape Town, South Africa •

Makeheroes; Cape Town; Hybrid; ZAR 30 000 - 60 000; Full time

Job summary

An innovative company is looking for a talented individual to join their Supply Chain team, focusing on Freight Operations. This role is crucial for maintaining compliance, driving cost efficiency, and enhancing service quality. The ideal candidate will thrive in a fast-paced environment, utilizing strong analytical and problem-solving skills to navigate challenges. With a hybrid work model and generous holiday benefits, this opportunity offers a chance to contribute to a dynamic team while supporting the growth of essential family brands. If you're detail-oriented and eager to make an impact, this role is perfect for you.

Benefits

Hybrid working: 3 days in-office

25 days holiday plus public holidays

Friday afternoons off in August

Home office setup support

Qualifications

• Proven experience in FMCG or a similar fast-paced industry.
• Strong analytical and problem-solving skills.

Responsibilities

• Oversee daily, weekly, and monthly freight activities.
• Ensure compliance with import/export regulations.
• Generate performance reports and conduct spend analysis.

Skills

FMCG experience

Problem-solving skills

Analytical skills

Interpersonal skills

Advanced Excel skills

Commercial awareness

Communication skills

Tools

GSuite

Job description

About Heroes: Heroes buys, operates, and scales baby and juvenile brands. We are ambitious multi-brand developers combining operational excellence with customer-centricity to support parents and children through every milestone of their journey.

Built by a team with backgrounds in investment banking, venture capital, and D2C eCommerce, we have the experience to nurture and grow brands and develop products that simplify, support, and enrich family experiences. At Heroes, we leave egos behind, get hands dirty, and push through obstacles to achieve goals.

If this resonates with you, consider joining us.

About the role

Heroes seeks a talented individual for a new position in the Supply Chain team to support Freight Operations. This role reports to the Head of Supply Chain Operations and is vital for our supply chain, financial, and commercial functions.

You will oversee daily, weekly, and monthly freight activities, ensure compliance with import/export regulations, and drive continuous improvements to maintain industry competitiveness. Success will be measured by cost efficiency, service quality, and agility in facing challenges.

Responsibilities

1. Daily Operations & Ad Hoc Tasks:
   • Maintain daily communication with freight forwarders via the freight platform.
   • Resolve issues related to customs documentation, HT codes, duties, customs blocks, and inquiries.
   • Manage updates and changes to plans, such as GRD adjustments.
   • Check departure boards to ensure planned activities are completed.
   • Handle ad hoc queries, including freight quotes and business cases.
2. Weekly Process:
   • Collect PO and transfer order requirements from the Planning team.
   • Consolidate POs and book containers, optimizing fill.
   • Oversee carrier billing, validate, and process invoices.
   • Support NPD by calculating freight costs and providing HTS/duty info for new products.
3. Monthly Tasks:
   • Generate performance reports.
   • Conduct spend analysis and suggest improvements.
   • Monitor KPIs such as container utilization, freight cost per CBM, and Amazon availability.

About you

• Proven experience in FMCG or a similar fast-paced industry.
• Strong self-learner with excellent problem-solving skills.
• Analytical, data-driven, and able to craft compelling insights.
• Excellent interpersonal skills for internal and external relationships.
• Methodical, organized, and detail-oriented.
• Curious, always seeking understanding and improvement.
• Advanced Excel skills; familiarity with GSuite.
• Ability to manage conflicting demands in a high-paced environment.
• Strong commercial and financial awareness.
• Excellent English communication skills.

Benefits

• Hybrid working: 3 days in-office per week.
• 25 days holiday plus public holidays.
• Friday afternoons off in August.
• Home office setup support.