Motor Insurance Claims Consultant

Badger Holdings (Pty) Ltd; George; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading company in insurance is looking for a Claims Consultant to join their vibrant call centre team in George. This role focuses on processing claims accurately and ensuring excellent customer service. Enjoy flexible working hours and a supportive environment that encourages personal growth.

Benefits

Competitive salary with benefits

Employee loyalty rewards

Health benefits

On-site coffee shop

Training and development

Flexible working hours

Company transport

Qualifications

• Ensuring claims are processed accurately and timely.
• Mitigating claims costs according to policy guidelines.

Responsibilities

• Provide high level of customer service from lodgment to claim closure.
• Be part of a dynamic team in a vibrant call centre.

Skills

Customer-focused

Energetic

Passionate

Job description

About The Company

Pacific International Insurance is a licensed general insurance provider, offering reliable coverage for policyholders across Australia and New Zealand. Our diverse range of personal and business insurance solutions includes motor vehicle, pet, mobility equipment, professional indemnity, and general liability insurance.

About The Product

PD Insurance AU offers award-winning, affordable, and high-value pet and car insurance coverage.

The Opportunity

Are you a customer-focused, energetic, and passionate individual? We are on the hunt for a Claims Consultant to join our vibrant call centre team in George. This is your chance to make a real impact and be part of a dynamic team!

What’s the overall purpose of this position?

Ensuring that claims are processed in an accurate and timely manner, mitigating claims costs in accordance with policy guidelines, delegated authorities’ industry laws and regulations.

As a customer facing role, this position embraces our Soft Landings philosophy in ensuring a high level of customer service from lodgment to claim closure.

In exchange, we will provide you with a fun and collaborative team environment, a supportive management system and the motivation to reach your full potential!

Some Of The Benefits

• Competitive basic monthly salary with company benefits and contributions.
• Employee loyalty and long service rewards.
• Professional company branded gear.
• Health benefits: exciting offers from our Lifestyle department to keep you fit and healthy!
• On-site coffee shop and restaurant dedicated to our employees.
• Training and development: all newbies undergo a training programme to equip you with the knowledge and tools to thrive in your role.
• Working hours that provide you with more flexibility during the day.
• Company transport available to the office.

Working Hours

• Mondays to Fridays: 03h30 – 11h00 AM OR 00h00 – 07h30 AM (2 rotational shifts)

These working hours accommodate our clients and colleagues in Australia and New Zealand. Providing you with more flexibility during your day!