Shift Manager FMCG

Stafflink Recruitment Solutions; Johannesburg; On-site; ZAR 250 000 - 450 000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to oversee warehousing operations. In this role, you will be responsible for managing shift expenditures, ensuring compliance with quality standards, and training staff to uphold company values. Your exceptional communication and organizational skills will be vital as you plan shifts, monitor performance, and implement continuous improvements. If you thrive in a dynamic environment and are passionate about operational excellence, this opportunity is perfect for you to make a significant impact in the logistics sector.

Qualifications

• 3-5 years of experience in warehousing, distribution, or FMCG management.
• Strong computer literacy in MS Excel and advanced WMS skills.

Responsibilities

• Manage shift expenditures and ensure compliance with company procedures.
• Train staff and monitor quality compliance on every shift.
• Submit accurate shift reports and ensure documentation is complete.

Skills

Verbal and written communication skills

Attention to detail

Time management skills

Planning and organizational skills

Problem-solving capabilities

Ability to work in a team

Results-driven

Education

Grade 12

Relevant tertiary degree

Honours degree in Business/Supply Chain Management

Tools

MS Office

MS Excel

Great Plains

Job description

The purpose of the job is to plan and manage the operational requirements of warehousing shifts at the right cost and at the right quality standards.

Key Functional Responsibilities:

1. Manage shift expenditures within budget; investigate cost overruns and implement countermeasures.
2. Monitor and enforce procedural compliance; ensure all shift staff are trained on company procedures and take corrective action for non-conformances.
3. Pursue continuous improvements actively; hold staff accountable.
4. Discipline and train staff consistently; schedule and conduct staff meetings.
5. Resolve staff issues and queries promptly.
6. Train and develop staff.
7. Make decisions guided by company values.
8. Remind employees of company values consistently.
9. Plan shifts in advance, including staffing and equipment according to volume and timing; report on shift outcomes (Plan vs. Actual).
10. Ensure accurate recording of staff time and attendance.
11. Communicate the shift plan before the shift starts.
12. Correct unsafe matters immediately during the shift.
13. Complete and accurate shift documentation for all activities; file documentation upon shift completion.

Shift Quality:

• Monitor quality compliance on every shift; ensure compliance with DQSP requirements.
• Take corrective action for all quality non-conformances.
• Responsible for quality control and rejection of products out of specifications.

Cost Control:

• Manage shift expenditures within budget; investigate cost overruns and implement countermeasures.

Procedural Compliance:

• Monitor and enforce procedural compliance on shift.
• Ensure all staff are trained on company procedures.
• Take corrective action for all non-conformances.

Reporting:

• Submit accurate shift reports; meet report deadlines.
• Explain shift achievements versus shift plans.

Administration:

• Ensure complete and accurate shift documentation for all activities; file documentation upon shift completion.

Personal Skills and Competencies Required:

• Exceptional verbal and written communication skills (English).
• Ability to take responsibility.
• Great attention to detail.
• Exceptional time management skills.
• Planning and organizational skills.
• Ability to work in a dynamic team.
• Results and deadline-driven.
• Problem-solving capabilities.
• Intermediate MS Office skills.
• Advanced Excel skills.
• Advanced Great Plains experience.

Minimum Requirements:

• Grade 12 is compulsory with a relevant tertiary degree; Honours degree in Business/Supply Chain Management or similar.
• 3-5 years of experience in warehousing & distribution, transport, FMCG, or QRS management.
• Intermediate to advanced computer literacy in MS Excel, Outlook, PowerPoint, and advanced (WMS) skills and GP skills.