Spare Parts Manager (Sales & Purchasing)

Fives Services Southern Africa (Pty) Ltd; KwaZulu-Natal; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading industrial engineering company seeks a Spare Parts Manager to oversee sales, procurement, and logistics for spare parts. The role involves defining purchasing strategies, managing supplier relationships, and enhancing customer service. Ideal candidates will have strong leadership skills and a background in mechanical engineering or related fields.

Qualifications

• Minimum 5 years in business development, customer management, procurement, or sales.
• Strong leadership experience required.

Responsibilities

• Define and implement purchasing strategy and manage supply chain.
• Oversee sales for spare parts and develop processes.
• Manage customer relationships and ensure compliance with BBBEE policies.

Skills

Leadership

Customer Management

Sales

Procurement

Supply Chain Management

Education

N.Dip. in Mechanical Engineering

Diploma in Marketing

Degree in Commerce

Tools

SAP

Job description

Fives Group is a globally renowned industrial engineering company with operations in over 30 countries.

It designs and supplies machines, process equipment, and production lines for major industries such as aluminium, steel, glass, automotive, aerospace, logistics, cement, minerals, energy, and sugar.

The Aluminium business line specializes in designing and supplying process equipment and managing complete installations across the Carbon, Reduction, and Casthouse sectors.

Fives provides industrial solutions and services that meet customer needs in performance, quality, and environmental footprint.

Primary Purpose

The Spare Parts Manager reports to the Customer Relations Manager and manages 6 subordinates.

The role involves defining and implementing the company's purchasing strategy, managing the supply chain, and leading sales activities to provide effective supply and services to clients.

The position aims to grow spare parts revenue and enhance customer service levels, contributing to increased turnover and profitability through higher customer satisfaction.

Spare Parts Function

Oversee sales for spare parts and develop processes to fulfill customer demand.

Manage budgeting and forecasting for order intake with strategic planning.

Establish and review fixed pricing and framework agreements for spare parts and repairs.

Monitor KPIs, address concerns, and implement improvements.

Stay updated on competition and market offerings.

Oversee customer order expediting.

Manage customer relationships with regular updates and build long-term partnerships.

Procurement and Supply Function

Oversee and monitor the supplier database.

Develop suppliers to meet quality, price, lead time, and confidentiality needs.

Source manufacturing suppliers in collaboration with QA / QC for outsourced work.

Pre-qualify and approve suppliers / contractors, conducting site visits.

Ensure correct pricing of assembly and sub-assembly items in SAP.

Oversee supply order expediting.

Assist finance with supplier payment queries.

Ensure compliance with BBBEE policies.

Logistics Function

Manage transportation of spare parts from overseas suppliers to customers, including documentation.

Coordinate with agents and customers to expedite deliveries and prevent double handling.

Monitor and maintain incoterms and transport budgets.

General Duties

Maintain departmental procedures and ensure adherence.

Support and guide teams to achieve sales goals and improve KPIs.

Ensure timely submission of reports to customers and management.

Education and Experience

At least N.Dip.

in mechanical, electrical, or industrial engineering, with sales and customer management experience.

Diploma / Degree in Marketing, Commerce, or Business with experience in technical / engineering sales is beneficial.

Strong leadership experience.

Minimum 5 years in business development, customer management, procurement, or sales.

Supply chain or warehouse management experience is advantageous.

Understanding of contract law and pricing concepts.

Proficiency in SAP.

Knowledge of aluminium smelter / heavy industry process equipment is beneficial.