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Lodge Wholesale Travel Specialist

Kendrick Recruitment

Johannesburg

On-site

ZAR 30 000 - 60 000

Full time

3 days ago
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Job summary

An established industry player in luxury travel is seeking a Lodge Wholesale Travel Specialist to join their dynamic team in Sandton. This role is perfect for an individual with a passion for creating tailor-made travel experiences across Africa's stunning lodges. You will be responsible for managing reservations, crafting bespoke itineraries, and ensuring exceptional service delivery. If you thrive in a high-performance environment and have a keen eye for detail, this opportunity could be your next career step in the luxury travel sector. Join a team that values creativity, initiative, and a commitment to excellence in the travel industry.

Qualifications

  • 3-5 years experience in tour operating, preferably with Tourplan.
  • Strong knowledge of Southern, South, and East Africa travel destinations.

Responsibilities

  • Design bespoke leisure itineraries and manage the full reservations process.
  • Engage with colleagues and clients to ensure excellent service delivery.

Skills

Fluent in English
Time management
Microsoft Office
Tourplan
Creativity
Attention to detail
Problem-solving
Interpersonal skills

Tools

Tourplan
WETU
ZOHO
Maximizer

Job description

Kendrick Recruitment is seeking a skilled and experienced Lodge Wholesale Travel Specialist to join a high-end travel company based in Sandton. This position is ideal for someone passionate about tailor-made travel experiences and with a deep understanding of Africa's luxury lodge offerings.

Location: Sandton

Salary: Negotiable, Live Out

Key Responsibilities:

  1. Engage consistently with colleagues, agents, operators, guests, and suppliers via phone and email.
  2. Creatively plan and design bespoke leisure FIT itineraries.
  3. Manage the full reservations process from initial quote to finalizing bookings, invoicing, and travel documents.
  4. Ensure adherence to turnaround times in line with standard operating procedures.
  5. Proactively sell products and services to curate the best possible guest experiences.
  6. Provide support on Saturdays and Public Holidays on a rotating basis.
  7. Act as backup for colleagues during their absence.
  8. Participate in training sessions to expand product knowledge.
  9. Uphold the brand values of care for people, land, and wildlife.

Knowledge Required:

  • Strong knowledge of travel destinations across Southern, South, and East Africa.
  • In-depth geographical and logistical understanding of at least two of the mentioned regions.
  • Solid grasp of excellent service delivery within the luxury travel sector.
  • Proficiency in Tourplan or similar booking systems.
  • Strong organizational and lateral thinking abilities.
  • Initiative and a proactive mindset.

Skills Required:

  • Fluent in written and spoken English with excellent communication skills.
  • Strong time management and task prioritization skills.
  • Competence with Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Familiarity with platforms such as Tourplan, WETU, ZOHO, and Maximizer.
  • Analytical understanding of quantitative and qualitative data.
  • Commercial awareness and strategic thinking abilities.
  • Creativity in crafting luxury guest experiences.
  • High attention to detail and structured workflow.
  • Strong interpersonal skills with a collaborative mindset.
  • Conflict resolution and problem-solving capabilities.
  • Paperless and digital file management proficiency.
  • Ability to work flexible hours and travel when required.
  • Self-motivated, responsible, and enthusiastic about the travel industry.

Experience Required:

  • Minimum of 3-5 years experience in tour operating.
  • Tourplan experience highly advantageous.
  • WETU experience preferred.

A methodical, detail-oriented approach with creativity and resilience under pressure is essential. Ability to complete routine tasks while maintaining high energy and flexibility, along with adaptability and decisiveness in a dynamic working environment.

If you are a travel specialist who thrives in a high-performance environment and has a genuine passion for luxury African travel, we would love to hear from you. Apply today to take the next step in your travel career.

Key Skills:

Active Directory Administration, Advertising Management, Hair and Beauty, Biotechnology, Corporate Finance, ABAP

Employment Type: Full Time

Experience: 3-5 years

Vacancy: 1

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