Product Manager: Business Services

The Bridgespan Group; Johannesburg; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading nonprofit consulting organization is seeking a dynamic Product Manager to enhance their data and business services. This role involves defining product vision, engaging with stakeholders, and ensuring the integrity of internal systems. The ideal candidate is passionate about using technology to drive impact and has a strong background in product management.

Qualifications

• 5+ years of work experience and at least 3+ years as a Product Manager.
• Experience managing the entire product lifecycle from concept to launch.
• Willingness to travel on occasion.

Responsibilities

• Define product vision, roadmap, and growth opportunities.
• Engage with stakeholders to gather requirements and articulate user stories.
• Monitor product performance and optimize features based on data.

Skills

Communication

Leadership

Analytical skills

Problem-solving

Education

5+ years of work experience

3+ years as a Product Manager

Tools

Dynamics 365

Salesforce

Job description

About us

The Bridgespan Group is the leading nonprofit consulting organization serving ambitious nonprofit leaders, philanthropists, and impact investors in North America, Asia and Africa. We work with social change organizations such as the Harlem Children’s Zone and PolicyLink; philanthropies such as the Ford Foundation; impact investors such as TPG’s Rise Fund; and bold, collaborative initiatives such as TED’s Audacious Project.

We value diversity, passion, respect, candor, and impact while working towards societies characterized by equity and justice. We are committed to building a team and leadership at all levels that is diverse, develop a truly inclusive culture, and integrate a focus on equity in all our client work.

We are seeking a dynamic and experienced Product Manager to join our team.

Position

You're an experienced Product Manager looking for a new challenge and an opportunity to further advance your skills and career in a great working environment.

You're a highly motivated individual who's passionate about using technology to solve problems and leveraging data to drive business success. Your excellent communication skills enable you to work effectively with stakeholders and developers, bridging the gap between technical and non-technical teams. You are an Agile champion who enjoys doing product discovery, writing user stories and prioritizing the backlog. You thrive in collaborative environments, bringing enthusiasm and a positive attitude to your work. You’re a natural leader and influencer with a “can do” mindset who inspires agile team members to achieve ambitious goals.

You are not only excited about making an impact on your customers, but also excited to work for a company that’s making a positive impact on the world.

What you'll do

As the Data and Business Services Product Manager, you will play a key role in growing organizational impact by ensuring the integrity of our internal systems (CRM, HR and Finance) as well as ensuring Bridgespan leaders have the data they need to drive decision-making and strategy. In this role, you will:

· Define product vision, roadmap and growth opportunities.

· Ensure that development work maximizes value and is aligned with overall business and product strategy.

· Engage with stakeholders and end-users to gather requirements, assess potential value, articulate user stories.

· Develop, maintain and prioritize the product backlog.

· Possess a fundamental understanding of end-to-end customer experience, integration and dependencies.

· Team with the Scrum Master to lead cross-functional agile teams in product development, overseeing the product lifecycle through release and post-launch support.

· Monitor product performance taking a data-driven approach to optimize features, identify improvement areas, and maximize value.

· Maintain transparent communication with stakeholders, providing regular updates on data-related product progress, milestones, and potential challenges.

· Work with key business stakeholders to ensure successful product roll outs and releases.

· Foster a culture of continuous improvement and agile development within the organization by making suggestions to improve systems, processes and procedures and championing data-driven decision-making.

Qualifications

· 5+ years of work experience and at least 3+ years of experience working as a Product Manager

· Experience working with developers and managing the entire product lifecycle from concept to launch

· Outstanding communication, presentation and leadership skills

· Experience working with Dynamics 365, Salesforce and or other CRM systems

· A collaborative team player attitude

· Sharp analytical and problem-solving skills

· Attention to details

· Willingness to travel on occasion

· Enthusiasm for Bridgespan’s organizational values and commitment to racial equity, diversity, and inclusion

· (Bonus) Prior experience in a Product Management role at a client services firm

At Bridgespan, we are committed to diversity, equity, and inclusion because we are passionate about helping our clients achieve breakthrough results. An organization that reflects the diversity of our clients and their beneficiaries will produce deeper relationships, engagement, and insights. Bridgespan is committed to providing equal opportunities. We serve diverse organizations and are committed to non-discrimination. Bridgespan will not discriminate against any employee with respect to any term or condition of employment, including but not limited to less favorable treatment, exclusion from employment, or employment opportunities (including hiring, assignment, performance assessment, and promotion) on the basis of race, color, religion, national origin, citizenship, ancestry, gender (including pregnancy), gender identity, age, disability, marital status, sexual orientation, expression, veteran’s status or other protected characteristics or status. We actively partner with organizations representing minority concerns and interests to build high-performing teams that mirror the communities we serve.

All company-sponsored programs including training, job, social and recreational activities are required to be nondiscriminatory and all human resource practices are monitored to ensure equal opportunit y.