Courier Driver

Pepkor Lifestyle; Wes-Kaap; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading company is seeking a reliable Courier Driver to efficiently transport packages and maintain delivery records. The ideal candidate will demonstrate excellent customer service and adhere to safety policies while managing stock and vehicle responsibilities. Join our team to contribute to our commitment to exceptional service.

Qualifications

• 3+ years of experience as a driver in a courier environment.

Responsibilities

• Delivery to customers, stores, and drop-off points.
• Return of stock to the Service Centre for incomplete deliveries.
• Compliance with safety policies and procedures.

Skills

Communication

Customer service

Judgement and decision-making

Attention to detail

Education

Grade 12

Job description

We are currently seeking a reliable and experienced Courier Driver to join our team. The ideal candidate will be responsible for safely and efficiently transporting packages and parcels to designated locations in a timely manner. The Courier Driver will also be responsible for maintaining accurate delivery records and providing exceptional customer service during all interactions.

Job Description:

1. Delivery to customers, stores, other Service Centres, and drop-off points with full and correct documents and stock at all times.
2. Return of stock to the Service Centre for any deliveries not completed, pick-ups, and stock incorrectly loaded.
3. Accepting responsibility for stock, vehicle, and equipment entrusted to his/her care.
4. Compliance with relevant safety policies and procedures.
5. Deal with customers in a customer-centric manner.
6. Effective self-management and teamwork.

Knowledge:

• Products and service knowledge.
• Transportation principles.
• Records maintenance.
• Distribution safety/Responsible care.
• Extensive geographical knowledge.
• In-depth knowledge of PEPKOR Lifestyle policies, practices, processes, and systems.
• Understanding of the PEPKOR Lifestyle operating model.
• Express and implied ethical responsibilities.

Skills:

• Fleet utilisation optimisation.
• Fleet maintenance/repair management.
• Fleet cost control.
• Communication.
• Customer service.
• Judgement and decision-making.
• Ability to work with little supervision.

Behaviours:

• Integrity and values.
• Customer orientation.
• Engaging diversity.
• Emotional maturity.
• Personal resilience.
• Attention to detail.
• Effective self-management and teamwork.

Minimum Qualifications:

Grade 12, valid driver’s licence, PDP, and 3+ years of experience as a driver in a courier environment.