Flexi Wellness Assistant (Featherbrooke)

Wellness Warehouse; Roodepoort; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company in health and wellness is seeking a retail associate to enhance customer experience and meet sales targets. The role involves assisting customers, providing product knowledge, and adhering to store procedures. Ideal candidates will have a Grade 12 education and relevant qualifications in health and wellness. Join a team dedicated to customer satisfaction and personal development.

Benefits

Performance incentives

Provident fund participation

Medical aid options

Birthday leave

Team member discounts

Ongoing learning and development

Qualifications

• Minimum of 3 years retail sales experience, 2 years industry-specific.
• Relevant diploma or degree in health and wellness modalities.

Responsibilities

• Greet customers and offer assistance.
• Identify customer needs and provide optimal experience.
• Achieve sales and unit targets.

Skills

Communication

Education

Grade 12

Relevant diploma or short course qualification

Relevant degree in Homeopathy

Job description

Job Responsibilities:

1. Approach all customers, greet, smile, and offer assistance.
2. Identify customer needs to provide an optimal experience.
3. Take responsibility for serving the customer and resolving queries.
4. Apply selling skills effectively.
5. Meet customer needs and expectations by asking, listening, and advising on options, services, and products.
6. Offer alternatives if merchandise is unavailable.
7. Achieve sales and unit targets.
8. Stay informed about new lines and promotions.
9. Specialize in all departments through focused supplier training and prescribed booklist completion.
10. Follow store disciplines and maintain productivity.
11. Adhere to opening and closing procedures.
12. Ensure merchandising principles are maintained, with all items ticketed.
13. Ensure accurate stock counts and check product expiry dates.
14. Assist with cash handling at the point of sale and during cash ups.

Job Specifications:

• Grade 12 education.
• Relevant diploma or short course qualification in health and wellness modalities, effective retail selling, or product-specific knowledge; or a minimum of 3 years retail sales experience (2 years industry-specific).
• Relevant degree in Homeopathy, Naturopathy, Phytotherapy, Chinese Medicine, or related natural health qualifications.

Skills: Very good written and verbal communication skills; ability and willingness to work weekends and extended retail hours; competency assessment achieved.

Offerings:

• Remuneration based on a 'cost to company' model with performance incentives.
• Participation in the company's provident fund and risk benefits.
• Medical aid options available.
• Birthday leave.
• Team member discounts on in-store and online purchases.
• Ongoing learning and development through in-house Wellness Training Academy and supplier training.
• Opportunities to participate in CSI initiatives, events, and experiences focused on environmental and social responsibility.