Administration Officer

Healthscope; Newcastle; On-site; ZAR 200 000 - 300 000; Full time

Job summary

Healthscope is seeking an enthusiastic Administration Officer to join their team at Newcastle Private Hospital. This role involves managing patient admissions, handling inquiries, and performing various administrative tasks across shifts. Ideal candidates will have prior experience in medical administration and strong communication skills, contributing to a supportive healthcare environment.

Benefits

Discounted health insurance

Fitness Passport discounts

Professional development opportunities

Work flexibility across the network

Qualifications

• Previous experience in Medical or Hospital Administration.
• Flexibility to work various shifts, including weekends.
• Authority to work in Australia.

Responsibilities

• Answering and redirecting calls.
• Preparing admission paperwork.
• Performing Health Fund Checks.
• Managing collection of excesses/co-payments.
• Coordinating with staff from other departments.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

MS Office proficiency

Job description

Supportive management in a fantastic team

Gain access to fantastic Healthscope employee benefits, including discounted health insurance, Fitness Passport discounts, and more.

Are you looking for a rewarding career that combines your professional skills and passion for delivering excellent customer service?

Our Administration Team has several vacancies for enthusiastic and motivated individuals to support hospital Admissions and Reception functions.

You will be a key member of the team, acting as the face of our hospital by managing all incoming patients and visitors, assisting with bookings, health fund estimations, admissions, and inquiries.

This role involves a variety of front and back-of-house administrative tasks on a Monday to Sunday roster across different shifts.

You will collaborate with the team and ward areas to ensure the best possible experience for patients and visitors.

About Newcastle Private Hospital

Join our expert team of surgeons, specialist doctors, dedicated nurses, and allied health professionals at Newcastle Private Hospital. We are a 189-bed acute private hospital located on the John Hunter Campus at Rankin Park, with 11 theatres including a hybrid theatre and a 15-bed Intensive Care Unit.

Responsibilities of the Administration Officer include:

1. Answering and redirecting calls
2. Preparing admission paperwork
3. Performing Health Fund Checks
4. Managing collection of excesses/co-payments
5. Coordinating with staff from other departments
6. Completing clerical tasks such as data entry

Requirements:

• Previous experience in Medical or Hospital Administration
• Flexibility to work various shifts, including early, late, and weekends
• Authority to work in Australia
• Valid NSW Working with Children check

Skills and Attributes:

• Excellent interpersonal and communication skills
• Highly organized with the ability to prioritize tasks and meet deadlines
• Strong attention to detail
• Proficiency in MS Office (Outlook, Word, Excel)
• Ability to work independently and in a team

Additional Information:

Position available until April 2025. To apply, click the Apply button to access our online application form. For questions, please contact us.

Applicants must provide a current National Police check, WWCC (if applicable), and proof of right to work in Australia. Staff in patient contact roles must show proof of immunity to specified infectious diseases.

Why Join Healthscope?

Become part of our Community of Care. We support our people through professional development and continuous education. We pride ourselves on working with talented, passionate, and caring individuals to deliver the highest quality care.

Work flexibility across our network, growth opportunities, and making a difference in patients' lives are some of the benefits of working with us.

Required Experience:

Unclear seniority level

Key Skills:

Administrative functions, office supplies, personnel matters, records management, office procedures, space management, daily operations, administrative policies, personnel management, administrative services, interpersonal skills, telephone handling, travel arrangements, administrative procedures, word processing

Employment Type:

Full Time

Experience:

Years (unspecified)

Vacancy:

1