Systems Analyst

Fnb Namibia; Johannesburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

FNB Namibia is seeking a candidate for a tech role focused on delivering exceptional customer experiences and driving operational improvements. The ideal candidate will have a diploma in computer science and 3-5 years of relevant experience, along with strong communication and analytical skills. Join a dynamic team that values innovation and collaboration.

Benefits

Networking and collaboration opportunities

Challenging work environment

Opportunities to innovate

Qualifications

• 3 to 5+ years of experience in a similar environment.
• Proven administrative experience with a strong portfolio.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver customer experience excellence aligned with organizational values.
• Ensure system, process, and efficiency improvements.
• Compile reports to track progress and support decision-making.

Skills

Customer experience excellence

Analytical skills

Teamwork

Communication

Education

Certificate or diploma in computer science or information systems

Job description

Time left to apply : End Date : May 30, (15 days left to apply)

Job requisition id : R

Job Description

Welcome to FNB, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.

As part of our tech team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that fosters curiosity.

Now's the time to imagine your potential in a team where experts come together to ignite effective change.

Are You Someone Who Can

1. Deliver customer experience excellence in your service delivery, aligned with organisational values and service standards
2. Ensure system, process, and efficiency improvements, including innovations
3. Analyse system technical requirements
4. Define, develop, and document how business systems interface functionally
5. Build working relationships across teams and functions to enhance work delivery, collaboration, and innovation
6. Control expenditure and identify process improvements to reduce costs
7. Develop and nurture collaborative relationships across areas of specialisation
8. Promote teamwork and inclusivity
9. Participate in activities for personal development
10. Ensure continuous improvement of operational processes
11. Compile reports to track progress and support informed decision-making

Manage risks within your area of responsibility

Create solutions to meet customer demands, delivering service excellence through quality standards

You Will Be an Ideal Candidate If You

1. Possess a certificate or diploma in computer science, information systems, or related fields
2. Have 3 to 5+ years of experience in a similar environment

You Will Have Access To

• Networking and collaboration opportunities
• Challenging work environment
• Opportunities to innovate

We Can Be a Match If You Are

• Curious and courageous — driven to learn and brave enough to go the extra mile
• Obsessed with mastery — committed to becoming proficient and continuously improving

You Will Be an Ideal Candidate If You

• Have proven administrative experience with a strong portfolio
• Possess excellent verbal and written communication skills

Note : Applications will not be accepted after the following dates. Please submit your application before the closing date below.

Closing Date : May 17, (2 days left to apply)

All appointments will adhere to FirstRand Group's Employment Equity plan.

The Bank supports the recruitment and advancement of individuals with disabilities.

Candidates may voluntarily disclose disability information, which will be kept confidential unless required by law.

Introduce Yourself

Introduce yourself to our recruiters; we will contact you if there's a suitable role.

If you have queries, please log them via MyQ.

About Us

FNB serves retail and commercial customers with a range of banking, insurance, and investment products, including a digital universe of solutions.

Recognized globally, FNB has won multiple awards, including the Strongest Banking Brand in the World (Brand Finance Banking ).

We offer numerous opportunities for a rewarding career, especially if you want to make a meaningful difference in people's lives.