Regional QAQC Coordinator

MSALABS; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading company in geochemical laboratory services is seeking a Regional QAQC Coordinator to enhance quality assurance across its operations. The role involves reviewing reports, conducting audits, and training staff in compliance with ISO standards. Ideal candidates will have a strong background in laboratory operations and quality assurance, along with excellent communication skills. If you are proactive and analytical, this position offers an opportunity to contribute to operational efficiency and quality improvements.

Qualifications

• Minimum of 10 years' experience in laboratory operations.
• Formal training in ISO 17025 system requirements.

Responsibilities

• Review analytical reports for accuracy and compliance.
• Perform internal audits to ensure ISO 17025 compliance.
• Provide training and support to laboratory staff.

Skills

Analytical skills

Problem-solving

Communication

Education

Diploma or Degree in Chemistry

Laboratory Science

Tools

Laboratory Information Management Systems (LIMS)

Job description

Are you a tech-savvy professional with a passion for quality assurance and digital transformation? Are you ready to play a key role in enhancing data accuracy and compliance in a fast-paced laboratory environment?

MSALABS is a provider of geochemical laboratory services for the exploration and mining industries. At MSALABS, we provide analytical services suitable from greenfields exploration through to mine closure, including sample preparation, a complete range of analytical techniques and construction and management of complete on-site laboratories.

We are currently seeking a Regional QAQC Coordinator to support and enhance the Quality Assurance and Quality Control functions across our regional operations.

Regional QAQC Coordinator

Location: Africa

Responsibilities

• Review completed analytical reports to ensure accuracy, completeness, and compliance with required standards
• Perform internal audits across laboratories and franchise locations to ensure compliance with ISO 17025 and MSALABS' quality management system
• Provide training, coaching, and technical support to laboratory staff on quality assurance standards and best practices
• Investigate and resolve customer concerns related to data quality, identifying root causes and implementing corrective actions
• Analyze laboratory statistical data to monitor process control and detect potential biases
• Compile and present QAQC reports to management and operational teams
• Identify and implement methods for operational efficiency improvements and cost savings
• Contribute to the development and implementation of new technologies and methods within the QAQC framework
• Monitor and assess current analytical methods, recommending improvements as necessary
• Provide administrative support and user assistance for the Laboratory Information Management System (LIMS), including troubleshooting and communicating development needs
• Deliver training to laboratory staff on LIMS functionalities and updates
• Perform gap analyses for franchise laboratories to ensure alignment with MSALABS procedures and standards, and coordinate action plans for compliance
• Support new country entries by providing QAQC input for laboratory setups and operational readiness
• Maintain comprehensive and up-to-date quality assurance documentation and records
• Participate actively in Health, Safety, Environment, and Community (HSEC) initiatives, and refuse any unsafe work practices

Requirements

• Diploma or Degree in Chemistry, Laboratory Science, or a related field
• Formal training in ISO 17025 system requirements and internal auditing techniques
• Excellent written and verbal communication skills
• Proactive mindset with strong analytical and problem-solving abilities
• Ability to prioritise work, meet deadlines, and work both independently and collaboratively
• Ability to handle sensitive information with discretion

Experience

• Minimum of 10 years' experience in laboratory operations, with strong exposure to quality assurance functions
• Practical experience with Laboratory Information Management Systems (LIMS) and laboratory digital systems is an advantage

Additional Requirements

• Must be physically fit to meet the job’s inherent requirements
• Willingness to travel to laboratory sites as required, including internationally

Like to know more? Check out www.msalabs.com

If you think you have what it takes, please send your resume to [e-mail]

MSALABS is an equal opportunity employer, and we encourage everyone to apply.