Store Assistant

Inuversal Group; Wes-Kaap; On-site; ZAR 120 000 - 180 000; Full time

Job summary

Inuversal is looking for a WellCare Ambassador & Store Assistant who is passionate about wellness and customer service. You'll help maintain a vibrant store while representing innovative health solutions. Responsibilities include customer service, merchandise handling, cash handling, and promoting WellCare offerings.

Qualifications

• Experience in retail or hospitality.
• Passionate about wellness and tech-driven healthcare.

Responsibilities

• Greet and assist customers in a friendly manner.
• Operate cash registers and process transactions.
• Market and position NURA screening services.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Job description

Are you passionate about wellness, customer service, and making a difference in people’s lives? Inuversal is seeking a dynamic WellCare Ambassador & Store Assistant to join our growing team. You’ll play a dual role, helping maintain a vibrant store environment while representing cutting-edge preventative health innovations through our WellCare offerings.

KEY RESPONSIBILITIES

1. Customer Service
   • Greet and assist customers in a friendly and professional manner.
   • Answer customer inquiries and provide information about products, promotions, and store policies.
   • Assist customers with locating products and making purchasing decisions.
   • Handle customer complaints or concerns effectively.
2. Merchandise Handling
   • Receive, unpack, and label merchandise shipments.
   • Arrange and restock shelves, ensuring products are well-organized and properly displayed.
   • Monitor and maintain inventory levels by conducting regular stock checks.
   • Assist with pricing and tagging of products.
3. Cash Handling
   • Operate cash registers and process customer transactions accurately.
   • Handle cash, credit/debit card transactions, and provide change to customers.
   • Ensure cash drawer balances at the beginning and end of shifts.
4. Store Maintenance
   • Keep the store clean, organized, and well-maintained.
   • Perform routine cleaning tasks, including sweeping, mopping, and sanitizing.
   • Ensure that shelves, aisles, and display areas are free from clutter.
5. Security
   • Monitor and report any suspicious activities or theft attempts to store management.
   • Follow store security procedures, including bag checks, when necessary.
6. Product Knowledge
   • Stay informed about the products and services offered by the store.
   • Provide product recommendations and information to customers.
   • Participate in training sessions to update product knowledge.
7. Teamwork
   • Collaborate with other store staff, including cashiers, supervisors, and managers, to achieve common goals.
   • Assist in tasks as assigned by the Store Manager.
8. Health and Safety
   • Follow safety protocols and guidelines to maintain a safe working environment.
   • Report any safety hazards or incidents to the store manager.
9. WellCare Ambassador
   • Learn and understand the full range of WellCare services offered by iFIMR and the Product Team, including affiliated innovations like Fuji NURA’s health screening services.
   • Maintain an up-to-date knowledge base and participate in regular Q&A sessions on all WellCare offerings, including NURA’s advanced screening technologies and mobile services.
   • Actively market and position NURA as a premium, AI-enhanced cancer and lifestyle disease screening service, especially emphasizing:
     • 120-minute comprehensive screenings using low-radiation CT and mammography.
     • AI-powered diagnostic support systems.
     • Fujifilm’s advanced medical imaging technology.
   • Identify and engage high-net-worth customers who value preventative, tech-driven wellness solutions.
   • Conduct personalized scheduling for Fuji NURA screening services in collaboration with internal product teams.
   • Represent NURA as a benchmark of convenience, privacy, and efficiency in wellness diagnostics to elevate Inuversal’s health ecosystem.
   • Collaborate with the marketing team to plan and execute targeted outreach campaigns, exclusive VIP events, or health awareness sessions featuring NURA.
   • Provide ongoing support and education to clients post-screening, reinforcing WellCare's commitment to holistic, proactive health management.

You’re a great fit if you:

• Are customer-focused with strong interpersonal skills.
• Have experience in retail or hospitality.
• Are passionate about wellness and tech-driven healthcare.
• Are organized, proactive, and a great team player.
• Are comfortable using a cellphone for essential communications during work hours.