Store Leader - Old Khaki Cavendish Square

Cape Union Mart Group; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading company in retail seeks a Store Manager to achieve sales targets and ensure profitability while providing exceptional customer service. The ideal candidate will have extensive retail experience and strong leadership skills to inspire and manage a team effectively.

Qualifications

• Minimum of 5 years’ store management experience.
• Minimum of 8 years' retail experience.

Responsibilities

• Achieve annual sales budget by exceeding targets.
• Manage financial aspects of the store for profitability.
• Ensure exceptional customer service and stock management.

Skills

Effective communication

Leadership

Innovation

Adaptability

Tools

Microsoft Office

Job description

Duties And Responsibilities

• To achieve the annual sales budget by meeting and exceeding daily and monthly targets to ensure business sustainability.
• To manage and control the financial aspects of the store to ensure profitability.
• To adhere to merchandising standards aligned with brand requirements to maintain a good product mix.
• To ensure proper stock management and control to minimize loss and ensure product availability, monitoring stock-related risks.
• To deliver exceptional customer service to provide the best customer experience.
• To build excellent relationships with relevant internal and external service providers.
• To manage human resources effectively through recruitment, planning, and payroll administration.
• To inspire, motivate, develop, and hold team members accountable.
• To align team members with the company culture and foster a positive work environment.
• To implement all company policies and procedures.
• To maintain health and safety practices.

Behavioural Requirements

• Honesty in handling cash and finances.
• Inspirational leadership and passion.
• Taking ownership of responsibilities.
• Building and maintaining strong relationships.
• Innovation and adaptability to change management.
• Thinking flexibly and adaptively.
• Delivering results and meeting customer expectations.
• Following instructions and procedures.
• Leading and supervising effectively.
• Achieving personal work goals and objectives.

Minimum Requirements

• Proficiency in Microsoft Office and computer skills.
• Clear criminal record.
• Effective communication skills at all levels.

Experience

• Minimum of 5 years’ store management experience.
• Minimum of 8 years' retail experience.
• Experience working in a large retail store with an annual turnover of over R20 million.