STORE MANAGER - (DURBANVILLE / WESTERN CAPE )

Econo Foods; Wes-Kaap; On-site; ZAR 250 000 - 400 000; Full time

Job summary

Econo Foods is seeking a dynamic Retail Store Manager to lead its team and drive store success. The ideal candidate will excel in customer service, sales promotion, and team management, ensuring operational excellence and adherence to company standards. Join us in our mission to deliver quality products and exceptional service.

Qualifications

• Proven track record of achieving sales targets.
• Experience in managing store operations.
• Passion for delivering exceptional customer service.

Responsibilities

• Drive and promote sales through world-class customer service.
• Recruit, train, and manage a high-performing team.
• Analyze store sales data to identify growth opportunities.

Skills

Customer Service

Team Management

Sales Promotion

Stock Management

Cash Management

Job description

Our HO HOLA culture is characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a dynamic and experienced Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. The Store Manager will be responsible for all operational aspects of the store, including reducing risk and stock losses, maintaining world-class store standards, and leading the team to meet and exceed business objectives.

KEY RESPONSIBILITIES

1. Drive and promote sales by ensuring world-class customer service.
2. Maintain excellent customer service standards at all times.
3. Ensure outstanding store standards by following company merchandising standards, promoting stock, managing stock and merchandising to optimize product availability and presentation, and ensuring correct pricing.
4. Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
5. Recruit, train, and manage a high-performing team while fostering the company's HO HOLA culture.
6. Handle cash management, including preparing floats, daily banking, and cashier support.
7. Manage team performance through training, coaching, and performance reviews.
8. Adhere to health and safety regulations, ensuring hygiene and food safety standards are met.
9. Analyze store sales data to identify opportunities for growth and improvement.
10. Oversee store operations, including opening and closing procedures and security.
11. Build and maintain positive relationships with customers, vendors, and stakeholders.