Umhlanga Support Office
Purpose Of The Role
- To provide the Group and the Business Development Department with commercial support and insight for strategic decision-making regarding potential profitability through the commercial structuring and preparation of new business tenders and proposals.
- To collaborate with IFS Group departments to implement their identified margin unlocking cost improvements and cost reduction opportunities for enhanced contract profitability in the process of preparing commercially structured new business tenders and proposals.
Key Responsibilities
- Contract Pricing and Re-Pricing Support
- Collaborate with all internal departments and external resources to extract an up-to-date database of internal group and sector metrics and provide accurate industry cost information for new contract price negotiations.
- Analyse the comparative costs of current contracts and the achievement of contract profitability objectives and evaluate the pricing and costing of contracts against the initial tender pricing to identify and define the variances in preparation of new tenders and proposals.
- Provide insight and interpret the impact of key cost drivers including procurement, production and distribution costs on profitability to assist with the annual budgeting and forecasting processes.
New Business/ Tender Costing- Assume overall responsibility of the project management lead with other internal departments for the development of a digitised costing model to be used for each contract costing and tender proposal. The digitised costing model should align with Group’s existing financial reporting and forecasting principles, operational costing methodologies, HR costing methodologies, digital solutions, and digital strategies. The role requires strong financial and digital acumen, strong project management skills, and close collaboration with the finance team.
- Conduct regular facilities service costing reviews and provide management information to the Business Development Executive on: – indicative man-day rates – market positioning – key costing risks – margin improvement opportunities
- Establish, develop, and maintain relationships with in-company departments and staff to gather key information related to specific sectors or cost drivers, useful for price formulation.
- Lead inter-departmental pre- and post-tender meetings related to costing, focusing on recording learnings for future application.
Commercial Insight and Technical Expertise- Provide calculations, detailed analysis, and recommendations to improve costing efficiencies in current contracts and new business.
- Offer costing expertise and guidance in team meetings and to internal clients and colleagues as needed.
- Position yourself as the subject matter expert and share knowledge appropriately.
Effective Teamwork and Self-Management- Take ownership and accountability for tasks, demonstrating effective planning, prioritising, and self-development.
- Ensure quality and productivity standards are consistently met and communicate any issues or risks promptly.
- Manage colleagues' expectations and communicate effectively.
- Show willingness to assist others and go the extra mile to meet team targets and objectives.
Qualification And Experience
- CA (SA)
- Advantageous: At least 5 years’ experience in commercial costing, proposal development in a project environment for full facilities management or hospitality industry.
- Knowledge of marketing principles and methodologies
- Understanding of contract pricing strategies
- Familiarity with contract costing principles, practices, and performance indicators
- Facilities services economics
- Financial reporting and modelling
- Automation tools and processes
- Understanding of key performance indicators, their inter-relationships, and bottom-line sensitivity
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