Administrative Officer

Kinnect; Newcastle; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company in Newcastle is seeking an Administration Officer to join their dynamic team. The role involves customer service, coordinating bookings for medical assessments, and managing inquiries. Ideal candidates will possess strong communication skills and thrive in a fast-paced environment, with opportunities for growth and development.

Benefits

Paid day off for your birthday

Fortnightly incentives

Discounted health insurance

Paid parental leave

Opportunities for transfers across locations

Qualifications

• Experience in customer-centric roles is essential.
• Ability to work effectively in a fast-paced environment.
• Professionalism and excellent communication skills are crucial.

Responsibilities

• Handle customer service inquiries and coordinate bookings.
• Liaise with stakeholders and manage inbound calls.
• Schedule pre-employment assessments and collate results.

Skills

Problem-solving

Communication

Teamwork

Job description

Opportunities to Grow Your Career at KINNECT

• Opportunities to grow your career in a dynamic friendly team
• Celebrate your birthday with a paid day off
• Win weekly and monthly gift vouchers to celebrate core value winners

This is a great opportunity for an A-Player who thrives in a busy environment and has a passion for superior customer care. The role is based in Newcastle, working Monday to Friday during business hours.

As an Administration Officer, you will handle a variety of responsibilities including customer service, answering phones, and coordinating bookings and results for pre-employment medicals and assessments. Your duties will include:

• Answering enquiries related to new referrals and medical appointments
• Liaising with stakeholders and clients via our online chat portal
• Scheduling pre-employment assessments
• Collating assessment results and liaising with KINNECT's medical team
• Managing inbound calls professionally and efficiently

The successful candidate will work an 8-hour shift between 8 am and 4 pm, with a 30-minute break, at our Newcastle Clinic, and must be flexible to work different hours occasionally.

Why You Will Love This Job

At KINNECT, one of our core values is helping people. As a KINNECTer, you'll enjoy:

• Pay reviews based on value created, not tenure
• Opportunities for transfers across locations nationwide
• Supportive team leaders to help you reach your potential
• Opportunities to develop your skills in diverse areas
• A friendly team environment

Why You Will Love Working at KINNECT

Joining KINNECT means celebrating your arrival with a welcome hamper and enjoying perks such as:

• Fortnightly incentives
• Option to purchase additional annual leave
• A paid day off for your birthday
• Paid parental leave
• Discounted health insurance
• Gift vouchers to celebrate core values winners
• Social events, work anniversary celebrations, and more

How You Will Add Value

With a successful track record in customer-centric roles, you will bring skills such as:

• Problem-solving and applying knowledge to various scenarios
• Working effectively in a fast-paced, evolving environment
• Excellent communication skills and professionalism
• Teamwork abilities

Ready to Apply?

If this opportunity excites you, click 'Apply Now'. Please submit your application via SEEK or our careers website. For questions, feel free to contact our team. This position is directly sourced by KINNECT; we kindly ask no agency approaches.

Required Experience: Unclear Seniority

Key Skills

Fiscal Management, Microsoft Access, Employee Evaluation, Military Experience, Business Management, Strategic Planning, Project Management Software, Administrative Experience, Budgeting, Human Resources, Financial Management, Word Processing

Employment Type: Full-Time

Experience: Years

Vacancy: 1

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