Sales Team Leader

Outworx Contact Centre; KwaZulu-Natal; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading service provider in South Africa's Global Business Services sector is seeking a Sales Team Leader in Umhlanga. The role involves overseeing sales operations, motivating the team, and developing effective sales strategies. Ideal candidates will have strong leadership and analytical skills, with a background in sales management and customer relationship management. A bachelor's degree in business or marketing is preferred.

Qualifications

• Experience in Sales and Sales Management.
• Proven leadership skills and ability to motivate a team.
• Ability to work in a fast-paced, dynamic environment.

Responsibilities

• Oversee day-to-day sales operations and manage the sales team.
• Develop strategies to meet sales targets.
• Conduct training sessions and monitor team performance.

Skills

Leadership

Analytical Skills

Problem Solving

Communication

Interpersonal Skills

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Tools

CRM Software

MS Office

Job description

Outworx Contact Centre is a leading service provider in the South African Global Business Services (GBS) sector, focusing on customer-centric solutions.

We specialize in creating inspired connections that humanize and give voice to your brand, built on trust, integrity, and a deep understanding of our clients' needs.

Our investments in technology infrastructure and people-centric ethos ensure exceptional quality and performance.

Outworx delivers impactful, agile solutions across various industries, including Financial Services, Insurance, Telecommunication, and Retail.

Role Description

This is a full-time on-site role for a Sales Team Leader based in Umhlanga.

The Sales Team Leader will oversee day-to-day sales operations, manage and motivate the sales team, and develop strategies to meet sales targets.

Responsibilities include monitoring team performance, conducting training sessions, and ensuring compliance with company policies.

The role requires strong leadership skills to drive team success and achieve business objectives.

Qualifications

Experience in Sales, Sales Management, and Customer Relationship Management

Proven leadership skills and ability to motivate a team

Strong analytical and problem-solving abilities

Excellent communication and interpersonal skills

Ability to work in a fast-paced, dynamic environment

Proficiency in using CRM software and MS Office applications

Bachelor's degree in Business, Marketing, or related field is preferred

Previous experience in the contact center industry is a plus