Courier Driver

Pepkor Lifestyle; East London; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading company in East London is seeking a reliable Courier Driver to ensure timely delivery of packages while maintaining high standards of customer service. The ideal candidate will have extensive geographical knowledge and experience in a courier environment. Responsibilities include delivering to various locations, managing stock, and adhering to safety policies. Join a dynamic team and contribute to exceptional service delivery.

Qualifications

• 3+ years’ experience as a driver in a Courier environment.
• Valid driver’s licence and PDP required.

Responsibilities

• Deliver packages to customers, stores, and drop-off points.
• Maintain accurate delivery records and provide customer service.
• Return undelivered stock to the Service Centre.

Skills

Communication

Customer service

Judgement and decision-making

Fleet utilisation optimisation

Attention to detail

Education

Grade 12

Job description

We are currently seeking a reliable and experienced Courier Driver to join our team. The ideal candidate will be responsible for safely and efficiently transporting packages and parcels to designated locations in a timely manner. The Courier Driver will also be responsible for maintaining accurate delivery records and providing exceptional customer service during all interactions.

Job Description

• Delivery to customers, stores, other Service Centres and drop-off points with full and correct documents and stock at all times
• Return of stock to the Service Centre for any deliveries not done, pick-ups and stock incorrectly loaded
• Accepting responsibility for stock, vehicle and equipment entrusted to his/her care
• Compliance to relevant safety policies and procedures
• Deals with customers in a customer centric manner
• Effective self-management and teamwork
  
  

Knowledge

• Products and service knowledge
• Transportation principles
• Records maintenance
• Distribution safety/Responsible care
• Extensive geographical knowledge
• In–depth knowledge of PEPKOR Lifestyle policies, practices, processes and systems
• Understanding of the PEPKOR Lifestyle operating model
• Express and implied ethical responsibilities
  
  

Skills

• Fleet utilisation optimisation
• Fleet maintenance/repair management
• Fleet cost control
• Communication
• Customer service
• Judgement and decision-making
• Ability to work with little supervision
  
  

Behaviours

• Integrity and values
• Customer orientation
• Engaging diversity
• Emotional maturity
• Personal resilience
• Attention to detail
• Effective self-management and teamwork
  
  

Minimum qualification

Grade 12, Valid driver’s licence, PDP and 3+ years’ experience as a driver in a Courier environment