Front Desk Receptionist

Ananzi; Cape Town; On-site; ZAR 120 000 - 180 000; Full time

Job summary

An exclusive retreat in Camps Bay is seeking a dynamic Receptionist to ensure a smooth guest experience. This role involves managing front desk operations, handling inquiries, and maintaining luxury standards. If you're ready to advance your career, apply now!

Qualifications

• Experience as a Receptionist in a Spa.
• Flexibility to work weekends and evenings.

Responsibilities

• Manage front desk operations and handle guest inquiries.
• Enhance guest experience through personalized service.

Skills

Client Service

Communication

Organizational Skills

Time Management

Pro-active Mindset

Education

Grade 12 or equivalent

Tools

MS Office

Excel

Opera Cloud

Job description

About Us : Village N Life is a leading local Tourism and Hospitality group committed to exceeding standards and fostering employee growth through career development and incentives.

Where exceptional people and opportunities await.

Who We're Looking For :

The exclusive Camps Bay Retreat, located under The Twelve Apostles and Lion's Head in Camps Bay, is seeking a dynamic Receptionist to join their experienced team.

The receptionist ensures a smooth and enjoyable guest experience while supporting front desk operations.

What Is Required :

The Receptionist is the first point of contact for guests, providing a welcoming and professional experience that sets the tone for their visit.

This role involves managing front desk operations, handling appointments, guest inquiries, processing payments, and maintaining efficient workflows.

The Receptionist enhances guest experience through personalized service, addressing guest needs, and ensuring all aspects of their visit are handled with care, contributing to the luxury standards of the property.

Minimum Requirements :

• Grade 12 or equivalent
• Experience as a Receptionist in a Spa
• Proficiency in MS Office, Excel, and ESP
• Opera Cloud knowledge (advantageous)
• Excellent client service, communication, and organizational skills
• Effective time management
• Basic computer skills
• Pro-active mindset
• Flexibility to work weekends and evenings
• Team player and goal-oriented

If you're ready to advance your career and be part of something special, we want to hear from you!

Apply now or send your resume to:

• Join us on a journey filled with excitement, growth, and endless possibilities.

Note: Due to high application volume, only candidates meeting minimum requirements will be contacted. If you haven't heard from us in 2 weeks, please consider your application unsuccessful.

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