IT Operations Manager

CCI Global; Durban; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A leading company in the BPO industry is seeking an IT Operations Manager for a full-time hybrid role in Durban. The successful candidate will oversee IT operations, manage staff, and ensure system security. This position offers opportunities for remote work and requires strong leadership and technical skills.

Qualifications

• Experience in IT operations management and staff supervision.
• Knowledge of network security, data backup, and disaster recovery.

Responsibilities

• Overseeing day-to-day IT operations and managing IT staff.
• Ensuring the security of systems and data.

Skills

Problem Solving

Decision Making

Communication

Interpersonal Abilities

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Job description

Direct message the job poster from CCI Global

Innovative People Leader, Technology Visionary, Digital Excellence Advocate, Strategist, Lean Six Sigma Black Belt and C-Level Executive

Company Description

CCI Global is a prominent player in the Business Process Outsourcing (BPO) industry in Africa, with headquarters in the UAE and a network of 16 sites across South Africa, Kenya, Ethiopia, Rwanda, Ghana, and Egypt. The company provides top-tier BPO solutions to various industries, including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. CCI's commitment to service excellence is underlined by its investment in advanced technologies, process improvements, and employee training.

Role Description

This is a full-time hybrid role as an IT Operations Manager at CCI Global. The role will be primarily based in Durban but allows for significant remote work opportunities. The IT Operations Manager will be responsible for overseeing day-to-day IT operations, managing IT staff, ensuring the security of systems and data, and implementing and maintaining IT policies and procedures.

Qualifications

• Experience in IT operations management and staff supervision
• Knowledge of network security, data backup, and disaster recovery
• Proficiency in IT infrastructure planning and implementation
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal abilities
• Ability to work both independently and as part of a team
• Relevant certifications in IT management or related fields
• Bachelor's degree in Computer Science, Information Technology, or a related field

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Telecommunications

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